I got a new phone recently and when I log in to my DECO app again, it's asking me to restart the entire process of setting up my mesh network at home.

I was wondering if anyone knew any workarounds...

Thanks

2 Reply

David-TP

2024-01-24 06:20:05

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Re:Using Deco app on New Phone with existing network

2024-01-24 06:20:05

@ShayLink

Hi, did you also log into the same email address that is used to set up Deco M5 for the first time?

If you have done that already, please leave me a message with the MAC Address of your main Deco M5.

Thank you very much and best regards.

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ShayLink

LV1

2024-01-24 20:37:47

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Re:Using Deco app on New Phone with existing network

2024-01-24 20:37:47

Hi @David-TP, Yes, I tried to log in with the original email address. I will send you a DM with the deco details. Thanks for the quick response.

ShayLink

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2024-01-23 18:27:17

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Registered: 2024-01-23

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Using Deco app on New Phone with existing network

Using Deco app on New Phone with existing network

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