My MR100 can't detect sim card

My MR100 can't detect sim card

My MR100 can't detect sim card
My MR100 can't detect sim card
2024-02-05 02:50:11 - last edited 2024-02-27 09:49:36
Model: TL-MR100  
Hardware Version: V2
Firmware Version: 1.1.0 0.9.1 v0001.0 Build 230314 Rel.43807n

Hello,

I'm a new mr100 user, I use it since 1 month ago, but I have a problem with this.

 

When I tried to change the operation mode to wireless router and change it back to 3g/4g, my sim card couldn't connect, I did a reset.

 

After doing the reset, I went to quick setup, and when it came to the sim card section, the card was not detected, I tried the card I used for this device on my handphone and it could connect, but on this device it couldn't connect. Here's what I mean

 

 

What's the solution?

 

Here is my device :

Firmware Version:‪1.1.0 0.9.1 v0001.0 Build 230314 Rel.43807n

Hardware Version:‪TL-MR100 v2 00000001

Update :

Now can detect sim card, I just upgrade ISP and done, but the problem is the internet light indicator does not turn on, so it can't connect

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#1
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1 Accepted Solution
Re:My MR100 can't detect sim card-Solution
2024-02-27 09:49:33 - last edited 2024-02-27 09:49:36

  @Nurfadila 

 

Hi, based on the screenshot, there is no even no 3G or 4G signal, and please try factory reset the device by holding reset button for about 10s until power LED flashing.

If it is still the same, try different SIM cards please.

 

However, if it is still no any signal, please contact the retailer or local support team in your area to check warranty.

 

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Re:My MR100 can't detect sim card
2024-02-05 08:49:21

  @Nurfadila 

 

Please refer to this guide for troubleshooting: Troubleshooting guide of no internet access with TP-Link Wireless 4G LTE Router working as 3G/4G Router Mode

 

If internet still doesn't work, please share with us screenshots of Advanced->Status page, Advanced->Network->Internet page along with system log file saved on Advanced->System Tools->System Log page.

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#2
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Re:My MR100 can't detect sim card
2024-02-14 13:49:44

  @Sunshine 

 

Thank you for your response

 

I have try solution from you, but it still doesn't work, here's status page :

 

Internet page :

 

System log page :

 

 

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#3
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Re:My MR100 can't detect sim card-Solution
2024-02-27 09:49:33 - last edited 2024-02-27 09:49:36

  @Nurfadila 

 

Hi, based on the screenshot, there is no even no 3G or 4G signal, and please try factory reset the device by holding reset button for about 10s until power LED flashing.

If it is still the same, try different SIM cards please.

 

However, if it is still no any signal, please contact the retailer or local support team in your area to check warranty.

 

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