Issue with my X50 and thread devices

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Issue with my X50 and thread devices

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Issue with my X50 and thread devices
Issue with my X50 and thread devices
2024-02-16 16:26:04
Model: Deco X50  
Hardware Version:
Firmware Version: 1.10

Hi all,

 

I'm in trouble since few days as I've lost connexion with all my thread devices in apple home. i've tried several things (reset, firmware updates, etc) without any form of success. The devices can be added into apple home, but right after they lost they connection and are no responsive. I use my deco X50 as my mesh home WiFi network as my WiFi internet box  don't fully cover my house. so I have tried to shut down the deco and to use my legacy WiFi internet box...and the pairing was successful, I can add my thread devices and all work well into apple home. So the problem is due to my deco.. that were perfectly working few days ago! Am I the only one to encounter this? Can someone help me? Thank you in advance!

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