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Guest network not working with Deco X50 connected to Deco X50-4G

PaulMM

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2024-02-22 18:47:36 - last edited 2024-02-23 16:45:21

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Registered: 2024-02-22

Guest network not working with Deco X50 connected to Deco X50-4G

2024-02-22 18:47:36 - last edited 2024-02-23 16:45:21

Tags: #Guest Network #VLAN/IPTV

Model: Deco X50-4G Deco X50

Hardware Version:

Firmware Version: 1.1.2 Build 20230619 Rel. 38462

I have a new, Deco X50-4G working in router mode using a 4G Sim. I've then got 3 X50 mesh units connected to it either wirelessly or with ethernet backhaul.

Standard wifi network works fine across the house, but I can only connect to the guest network when within range of the X50-4G unit. I assume this means the guest SSID is not being relayed through the mesh.

Is there any way to set up the guest network so it is accessible across the mesh? I'm not familiar with network setup, but this may be helpful to know: I can only see an option in the guest network to change the VLAN ID. (Defaults to 591.) I can't see an option for IPTV/VLAN in the main advanced settings.

1 Accepted Solution

PaulMM

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2024-02-23 16:57:14 - last edited 2024-02-23 16:59:23

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Registered: 2024-02-22

Re:Guest network not working with Deco X50 connected to Deco X50-4G-Solution

2024-02-23 16:57:14 - last edited 2024-02-23 16:59:23

@David-TP

Installing the beta firmware (X50-4G V1 20230831 rel 42115) fixed the problem. Thanks!

Just for completeness, here's my network setup. (There are no switches):

X50-4G --- cable --- X50 #1

Then both X50 #2 and X50 #3 connect wirelessly to X50 #1.

Hardware and (existing) firmware were as follows:

| Hardware | Version | Firmware |
| -------- | ------- | ------------------------------- |
| X50-4G | EU/1.0 | 1.1.2 Build 20230619 Rel. 38462 |
| X50(EU) | V1.0 | 1.4.1 Build 20231122 Rel. 40485 |

I forgot to mention that I could see the guest network SSID from any X50 mesh unit, but could only connect to the X50-4G. With the other units I just got the error "IP configuration failed".

Now, with the beta firmware installed, the guest network wifi works fine at any unit.

Thanks again!

Recommended Solution

2 Reply

David-TP

2024-02-23 08:07:06 - last edited 2024-02-23 16:59:26

Posts: 10091

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Registered: 2020-04-14

Re:Guest network not working with Deco X50 connected to Deco X50-4G

2024-02-23 08:07:06 - last edited 2024-02-23 16:59:26

@PaulMM

Hi, welcome to the community.

Can I have a picture of your network diagram/topology, such as:

Deco X50-4G---<Wi-Fi>---Deco X50#1

\---<cable>----Deco X50#2

Would there be any network switches here? If yes, can I have its model number?

I also sent a beta firmware for Deco X50-4G and please try to install the beta firmware to see whether it helped with the current issue.

Wait for your reply and best regards.

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PaulMM

LV1

2024-02-23 16:57:14 - last edited 2024-02-23 16:59:23

Posts: 2

Helpful: 3

Solutions: 1

Stories: 0

Registered: 2024-02-22

Re:Guest network not working with Deco X50 connected to Deco X50-4G-Solution

2024-02-23 16:57:14 - last edited 2024-02-23 16:59:23

@David-TP

Installing the beta firmware (X50-4G V1 20230831 rel 42115) fixed the problem. Thanks!

Just for completeness, here's my network setup. (There are no switches):

X50-4G --- cable --- X50 #1

Then both X50 #2 and X50 #3 connect wirelessly to X50 #1.

Hardware and (existing) firmware were as follows:

| Hardware | Version | Firmware |
| -------- | ------- | ------------------------------- |
| X50-4G | EU/1.0 | 1.1.2 Build 20230619 Rel. 38462 |
| X50(EU) | V1.0 | 1.4.1 Build 20231122 Rel. 40485 |

I forgot to mention that I could see the guest network SSID from any X50 mesh unit, but could only connect to the X50-4G. With the other units I just got the error "IP configuration failed".

Now, with the beta firmware installed, the guest network wifi works fine at any unit.

Thanks again!

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Guest network not working with Deco X50 connected to Deco X50-4G

Guest network not working with Deco X50 connected to Deco X50-4G

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