TP-Link Vx230v Connection Problems
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.TP-Link Vx230v Connection Problems
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Hello, I have a Vx230v modem. I sent this Vx230v modem to TP-Link Turkey service for connection problems and it was replaced with a new one. I unboxed and installed the new Vx230v modem but nothing changed. My connection problem continued. I opened several threads on the TP-Link forum and asked for help, but nothing was done except to say that this model was developed for ISPs. If this model was developed for ISPs, why was it sold to individual users? Even on the box there is no indication that it was developed for ISPs. This is a complete scam.
Another problem is that there is no Vx230v option in the model section when opening a topic in the forum, which is ridiculous. Is there no one responsible for this situation? Seriously, if this situation continues, I will message TP-Link social media accounts and all TP-Link employees via Linkedin.
I uploaded a video on youtube about my problems: https://youtu.be/_aTbO2haBPo
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Hi, it is recommended to let the local support team debug at your environment remotely since the issue cannot be reproduced on their end even with the same product.
Normally if they cannot locate or solve the issue, they could report to senior engineers in charge of ISP models for further debugging.
It's important to note that this process differs significantly from handling retailer-version products and even involves a different team, which is why the community's ability to assist is quite limited.
Your understanding would be highly appreciated!
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Hello Sunshine
I realize that the community's ability to do this is limited, but I respond to this thread whenever there is an issue because you fixed an issue that the local team didn't bother to fix for 6 months shortly after I reported it to you. I think I was misunderstood about this and I have decided not to post here anymore whenever there is a problem. Thank you so much Sunshine for your help in this matter, without you this problem would not have been solved in such a short time.
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