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TP-Link Deco M5 mesh package (3 nodes) - two nodes keeps disconnecting

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TP-Link Deco M5 mesh package (3 nodes) - two nodes keeps disconnecting

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
TP-Link Deco M5 mesh package (3 nodes) - two nodes keeps disconnecting
TP-Link Deco M5 mesh package (3 nodes) - two nodes keeps disconnecting
2024-03-22 11:49:33 - last edited 2024-03-24 09:27:44
Tags: #Firmware Update #Deco Ethernet Backhaul #Network Connectivity
Model: Deco M5  
Hardware Version:
Firmware Version: 1.7.6 Build 20240305

Hi,

So my TP-Link Deco M5 system that has been extremely stable has unfortunately become very unstable.  The two mesh nodes (not the main node) which are connected via ethernet backhaul keeps dropping out (from solid green to flashing red).
I have tried removing them and adding them back in, but the same issues keep happening.


I notice that the firmware version is 1.7.3 on the two nodes, but I am not able to update them to 1.7.6, I guess this might be one of the root causes.


Please advice on how I should proceed

 

 

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#1
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1 Accepted Solution
Re:TP-Link Deco M5 mesh package (3 nodes) - two nodes keeps disconnecting-Solution
2024-03-24 09:27:40 - last edited 2024-03-24 09:27:44

 I have solved the issue.  It turns out my tenant, who has his own separate apartment had reset his wi-fi router and it started acting like a second router on my network (his is connected to the same switch as I am).  Helping him setting up his wi-fi router again fixed the issues.  Now I am back to a stable network again.

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#5
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5 Reply
Re:TP-Link Deco M5 mesh package (3 nodes) - two nodes keeps disconnecting
2024-03-22 12:06:48
Just an update, I now managed to update the two nodes to the latest firmware. The issue still remains..
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#2
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Re:TP-Link Deco M5 mesh package (3 nodes) - two nodes keeps disconnecting
2024-03-23 08:20:08

@Marty_Freez Try changing the ethernet cables used for backhaul

Just a M4 (2-pack) user who regrets buying it
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#3
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Re:TP-Link Deco M5 mesh package (3 nodes) - two nodes keeps disconnecting
2024-03-23 08:25:26

  @Marty_Freez 

I suggest using the wireless backhaul and see if it's more stable

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#4
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Re:TP-Link Deco M5 mesh package (3 nodes) - two nodes keeps disconnecting-Solution
2024-03-24 09:27:40 - last edited 2024-03-24 09:27:44

 I have solved the issue.  It turns out my tenant, who has his own separate apartment had reset his wi-fi router and it started acting like a second router on my network (his is connected to the same switch as I am).  Helping him setting up his wi-fi router again fixed the issues.  Now I am back to a stable network again.

Recommended Solution
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#5
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Re:TP-Link Deco M5 mesh package (3 nodes) - two nodes keeps disconnecting
2024-03-28 11:38:48
Done
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#6
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Information

Helpful: 0

Views: 548

Replies: 5

Tags

Firmware Update Deco Ethernet Backhaul Network Connectivity
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