Connecting a USB disk causes 2.4GHz wifi disconnection

Connecting a USB disk causes 2.4GHz wifi disconnection

Connecting a USB disk causes 2.4GHz wifi disconnection
Connecting a USB disk causes 2.4GHz wifi disconnection
2024-03-30 12:18:25
Model: Archer AX55 Pro  
Hardware Version: V1
Firmware Version: 1.2.3 Build 20231103 rel. 66045

I use both 2.4 and 5 GHz wifi. All works well, until I connect a USB disk to the router. Then all devices which were connected to 2.4 GHz loose the signal! Those, which support 5 GHz, reconnect to this frequency even the signal is low. Those, which don't support 5GHz, get disconnected. 

When I unplug the USB disk all devices restore the 2.4 GHz connection. Any idea? I'm afraid I'll have to return the router to the store if solution is not found 🙁

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Re:Connecting a USB disk causes 2.4GHz wifi disconnection
2024-03-30 13:56:54

  @Froggy650 

 

Hi,

 

Is that USB disk a thumb drive that plugs directly into the router's USB port or is it a disk that is connected via an extension cable?

 

In case the USB disk is connected via a cable, then that cable must be insufficiently shielded. See if you can replace the cable with another one.

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Re:Connecting a USB disk causes 2.4GHz wifi disconnection
2024-04-02 06:28:35

  @woozle Hi, yes, it's a M.2 SSD connected via the USB converting cable. I will try with a USB stick.

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