Some websites & app cannot be connected

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This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

2024-05-12 12:48:27 - last edited 2024-05-12 12:50:08

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Some websites & app cannot be connected

2024-05-12 12:48:27 - last edited 2024-05-12 12:50:08

Model: Deco X50

Hardware Version:

Firmware Version: 1.4.1 Build 20231122 Rel. 40485

Why some websites & app cannot be connected

(e.g Uniqlo hk, McDonald hk, PlayStation.......)

This is a long-term issue, How to solve？

1 Reply

2024-05-14 12:00:17

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Registered: 2020-04-14

Re:Some websites & app cannot be connected

2024-05-14 12:00:17

Hi, welcome to the community.

Have you set up any parental control profiles(like web filters) for the device?

By the way, have you subscribed to Security+ or Advanced Parental Control on the Deco X50?

Wait for your reply and best regards.