Deco M4 over 3 storeys

Deco M4 over 3 storeys

Deco M4 over 3 storeys
Deco M4 over 3 storeys
2024-05-12 13:44:22
Model: Deco M4  
Hardware Version:
Firmware Version:

Hi,

 

I live in a house which has 2 floors above ground floor. I have connected 2no. Deco M4 together to cover the ground floor and the first floor and I bought third one to cover the second floor. The main unit is on the ground floor, wired to the router.

When I try to connect the third unit, it only connects the main unit. However, when the third unit is placed on the second floor, it is not picking up the signal from the main unit. What I would need to do is have the third unit pick up the signal from the second unit placed on the first floor. Is this possible?

 

Thanks.

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Re:Deco M4 over 3 storeys
2024-05-12 14:40:15 - last edited 2024-05-12 14:41:57

  @Shigeru_Lloyd 

 

In theory, if Satellite Deco can't connect to Main Deco, it'll try to connect to another Satellite Deco.

 

I wonder if something is up with new M4 you bought. Try this:

 

1. Place 'new' M4 side by side with second unit on first floor;

2. Power off second unit. Verify in Deco app that 'new' M4 is connected to Main Deco;

3. Take second unit which is on first floor and place it on second floor. Power it on there;

4. See if your 'old' second unit, now on the second floor, can connect from there to either Main Deco or to 'new' M4 which is on the first floor.

 

Let me know the result.

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Re:Deco M4 over 3 storeys
2024-05-21 15:39:43

  @Alexandre. Thanks for the feedback.

 

I tried your suggestion, but when I switched unit 2 and unit, everything want red light. So I switched them back in their intended place and left them to their own device. After an hour or so, unit 2 was back on line. The next day, Unit 3 decided to finally connect to unit 2 to get the wifi signal.

 

so it seems that a bit of patience was all that was needed. It works a treat now, covering the areas I needed covered.

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