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PC not showing in "Online Devices" or "Offline Devices"

 
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PC not showing in "Online Devices" or "Offline Devices"

PC not showing in "Online Devices" or "Offline Devices"
PC not showing in "Online Devices" or "Offline Devices"
2024-05-20 19:56:40 - last edited 2024-05-21 11:58:19
Tags: #VPN
Model: Archer AX11000  
Hardware Version: V2
Firmware Version: 2.1.6 Build 20230907 rel.65510(4555)

Hi,

 

I saw that the Archer AX11000 has the VPN Client possibilitie and tried to set it up.

Setting up the connection to the VPN Server was a breeze, but now when I want to add a client in the "Device List", I can't find the clients I would want to add in the "Online Devices" or "Offline Devices" list. Both devices got an Address reservation in the "Network" -> "DHCP Server" options though, where I could find them in the respective list. So the router knows about them.

What could be the problem / what's the requirenment for a client to show up in the "Online Devices" or "Offline Devices" list?

 

Thanks!

#1
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6 Reply
Re:PC not showing in "Online Devices" or "Offline Devices"
2024-05-21 12:02:39 - last edited 2024-05-21 12:04:08

  @leberschnitzel 

 

Hi,thanks for posting question here.

Can you share the detailed screenshots of your VPN settings? The related thread is for your reference.

#2
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Re:PC not showing in "Online Devices" or "Offline Devices"
2024-05-21 12:43:11 - last edited 2024-05-21 12:45:10

  @Marvin_S thanks for the link. The connection works and I can assign clients to use the VPN connection, but not all clients are available to select in the VPN "Online Devices" or "Offline Devices" list.

 

VPN Client Configuration Page. As you can see, the connection works:

 

Device List view (there's several pages but non of them shows the devices I actually want to use the VPN connection with):

 

#3
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Re:PC not showing in "Online Devices" or "Offline Devices"
2024-05-21 12:49:25

retrying since the first picture doesn't seem to want to show in the first post:

 

#4
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Re:PC not showing in "Online Devices" or "Offline Devices"
2024-05-21 17:56:53

I think I found the problem, but it still would be nice to have a solution:

I have a WDS bridge, and all devices I can't find in the "Online / Offline Devices" list in the VPN Client are from the bridged Router.

#5
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Re:PC not showing in "Online Devices" or "Offline Devices"
2024-05-24 10:25:08

  @leberschnitzel 

 

Hi, thanks for your sharing!

Let me confirm whether it is normal first.

Can you tell your network topology and the model of your bridged router?

#7
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Re:PC not showing in "Online Devices" or "Offline Devices"
2024-05-24 12:53:24

  @Marvin_S 

the Archer AX11000 is connected to the modem, so it's the entry point. It's also the DHCP server. As DNS servers I have a combination of LANCache and PiHole which are connected via LAN to the AX11000

It's the main WLAN and has some LAN connected clients.

The Bridge is an AX6000 and connects via 5GHz WDS to the AX11000. 

The AX6000 has DHCP disabled (obviousely) and has it's firewall disabled.

 

I've noticed that I can see the clients that are connected to the AX6000 in the "VPN Client" "Device List" of the AX6000 so I thought I could maybe configure the VPN there, but for whatever reason on that one the connection is just stuck at "connecting" :D 

#8
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