M9 connectivity issue

M9 connectivity issue

M9 connectivity issue
M9 connectivity issue
2 weeks ago - last edited a week ago
Model: Deco M9 Plus  
Hardware Version:
Firmware Version:

Just got deco m9 system one of the units dropped out after a few hours operation and will no longer connect to the network. Do I have a dodgy unit or am I missing something, perhaps not in the instructions. Unit continues to oscilate between yellow and red. The other two units are working fine.

Bankendbob

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Re:M9 connectivity issue
a week ago - last edited a week ago

  @Bankendbob 

Hi, welcome to the community.

Have you tried to factory reset this unit once(by holding the bottom reset pinhole for 1s), then move it closer to the main Deco and add it to the mesh system again?

 

Wait for your reply and best regards.

 

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