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Deco offline

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Deco offline

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Deco offline
Deco offline
2024-06-03 07:55:50
Tags: #Deco offline
Model: Deco X50  
Hardware Version: V7
Firmware Version:

I would like to point out that very often two secondary devices remain offline. 

As a result, so do the various devices connected to the Deco. 

 

What's the problem? 

How do you fix it? 

Best regards

 

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#1
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3 Reply
Re:Deco offline
2024-06-03 13:45:22

  @Jack54 

Sorry, Hardware version 1.0

Jack54 wrote

I would like to point out that very often two secondary devices remain offline. 

As a result, so do the various devices connected to the Deco. 

 

What's the problem? 

How do you fix it? 

Best regards

 

 

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#2
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Re:Deco offline
2024-06-04 11:29:43

  @Jack54 

Hi, 

Are the satellite Deco X50 units wirelessly connected to the main Deco?

Would the LED lights turn flashing red as well?

Did moving the satellite Deco units closer to the main Deco help stabilize the connection?

 

If possible, it is also suggested to install the 1.5.0 firmware here to see whether it helped:

Deco X50/X55_V1_1.5.1 Support WireGuard VPN, Client Speed Limit and Fixed WAN Port

 

Thank you very much and best regards.

▶Check What's Currently Going on With Deco ▶Deco Wi-Fi Heatmap ready for Test! ▶Deco X50/X55_V1.3_1.3.1 Introduced Channel Selection, WiFi Access Control and WireGuard VPN ▶Deco BE65_V2_1.2.10 New Firmware with Enhanced Stability & Interference Resistance ▶Deco BE75 1.1.0 Added WireGuard VPN, Manual Channel Selection and More Try to leave a Message if urgent help is required.
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#3
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Re:Deco offline
2024-06-10 17:12:58

  @David-TP 

Hi, thanks for the reply and sorry for the delay in my feedback.
Everyone's and deco's lights are always green even when they are offline.
You suggested I update the firmware, but I don't think I understood how to proceed. Is there a reference in Italian so that I can follow the directions better?

 

Best Rgds

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#4
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