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XE75 cannot connect Tapo P110

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XE75 cannot connect Tapo P110

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

balapoopi

2024-06-15 11:01:36 - last edited 2024-06-19 02:43:28

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Registered: 2024-06-15

XE75 cannot connect Tapo P110

2024-06-15 11:01:36 - last edited 2024-06-19 02:43:28

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Model: Deco XE75 Pro

Hardware Version: V1

Firmware Version: 1.2.9 Build 20231225 Rel. 57498

My XE75 Pro cannot connect to the P110s.

i have gotten them for a long time and have suddenly found myself unable to add these smart plugs to my network

Since a couple of months ago, i have been seeing this error:

The current firmware version of the Deco router is not supported. Please check if there is a newer version and update before continuing.

please assist thanks

1 Accepted Solution

David-TP

2024-06-18 06:26:59 - last edited 2024-06-19 02:43:28

Posts: 13759

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Registered: 2020-04-14

Re:XE75 cannot connect Tapo P110-Solution

2024-06-18 06:26:59 - last edited 2024-06-19 02:43:28

@balapoopi

Hi, Thanks for the feedback.

It is suggested to refer to Q3 here and the current firmware of Deco XE75 Pro doesn't support TKIP protocol yet.

https://community.tp-link.com/en/home/forum/topic/657510

So far, you could try to set Tapo P110 via Tapo APP first.

Thank you very much and best regards.

▶Deco BE11000/ BE63_V2.6_1.1.7 Ready for Test ▶Deco BE25_V1_1.0.17 Ready for Test! ▶Deco M5 Newly Introduced Advanced Parental Control Features Try to leave a Message if urgent help is required.

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David-TP

2024-06-18 06:26:59 - last edited 2024-06-19 02:43:28

Posts: 13759

Helpful: 1984

Solutions: 1586

Stories: 9

Registered: 2020-04-14

Re:XE75 cannot connect Tapo P110-Solution

2024-06-18 06:26:59 - last edited 2024-06-19 02:43:28

@balapoopi

Hi, Thanks for the feedback.

It is suggested to refer to Q3 here and the current firmware of Deco XE75 Pro doesn't support TKIP protocol yet.

https://community.tp-link.com/en/home/forum/topic/657510

So far, you could try to set Tapo P110 via Tapo APP first.

Thank you very much and best regards.

XE75 cannot connect Tapo P110

XE75 cannot connect Tapo P110

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