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XE75 cannot connect Tapo P110

balapoopi

2024-06-15 11:01:36 - last edited 2024-06-19 02:43:28

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Registered: 2024-06-15

XE75 cannot connect Tapo P110

2024-06-15 11:01:36 - last edited 2024-06-19 02:43:28

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Model: Deco XE75 Pro

Hardware Version: V1

Firmware Version: 1.2.9 Build 20231225 Rel. 57498

My XE75 Pro cannot connect to the P110s.

i have gotten them for a long time and have suddenly found myself unable to add these smart plugs to my network

Since a couple of months ago, i have been seeing this error:

The current firmware version of the Deco router is not supported. Please check if there is a newer version and update before continuing.

please assist thanks

1 Accepted Solution

David-TP

2024-06-18 06:26:59 - last edited 2024-06-19 02:43:28

Posts: 11776

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Registered: 2020-04-14

Re:XE75 cannot connect Tapo P110-Solution

2024-06-18 06:26:59 - last edited 2024-06-19 02:43:28

@balapoopi

Hi, Thanks for the feedback.

It is suggested to refer to Q3 here and the current firmware of Deco XE75 Pro doesn't support TKIP protocol yet.

https://community.tp-link.com/en/home/forum/topic/657510

So far, you could try to set Tapo P110 via Tapo APP first.

Thank you very much and best regards.

Deco Monthly Recap- Check What's Currently Going on With Deco Deco X50/X55_V1_1.6.0 Open for Test! Try to leave a Message if urgent help is required.

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David-TP

2024-06-18 06:26:59 - last edited 2024-06-19 02:43:28

Posts: 11776

Helpful: 1604

Solutions: 1029

Stories: 9

Registered: 2020-04-14

Re:XE75 cannot connect Tapo P110-Solution

2024-06-18 06:26:59 - last edited 2024-06-19 02:43:28

@balapoopi

Hi, Thanks for the feedback.

It is suggested to refer to Q3 here and the current firmware of Deco XE75 Pro doesn't support TKIP protocol yet.

https://community.tp-link.com/en/home/forum/topic/657510

So far, you could try to set Tapo P110 via Tapo APP first.

Thank you very much and best regards.

Deco Monthly Recap- Check What's Currently Going on With Deco Deco X50/X55_V1_1.6.0 Open for Test! Try to leave a Message if urgent help is required.

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