XE75 cannot connect Tapo P110

XE75 cannot connect Tapo P110

XE75 cannot connect Tapo P110
XE75 cannot connect Tapo P110
2024-06-15 11:01:36 - last edited 2024-06-19 02:43:28
Tags: #Smart plugs
Model: Deco XE75 Pro  
Hardware Version: V1
Firmware Version: 1.2.9 Build 20231225 Rel. 57498

My XE75 Pro cannot connect to the P110s. 
 

i have gotten them for a long time and have suddenly found myself unable to add these smart plugs to my network

 

Since a couple of months ago, i have been seeing this error:

 

The current firmware version of the Deco router is not supported. Please check if there is a newer version and update before continuing.

 

please assist thanks

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#1
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1 Accepted Solution
Re:XE75 cannot connect Tapo P110-Solution
2024-06-18 06:26:59 - last edited 2024-06-19 02:43:28

  @balapoopi 

Hi, Thanks for the feedback.

It is suggested to refer to Q3 here and the current firmware of Deco XE75 Pro doesn't support TKIP protocol yet.

https://community.tp-link.com/en/home/forum/topic/657510

So far, you could try to set Tapo P110 via Tapo APP first.

Thank you very much and best regards.

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#2
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Re:XE75 cannot connect Tapo P110-Solution
2024-06-18 06:26:59 - last edited 2024-06-19 02:43:28

  @balapoopi 

Hi, Thanks for the feedback.

It is suggested to refer to Q3 here and the current firmware of Deco XE75 Pro doesn't support TKIP protocol yet.

https://community.tp-link.com/en/home/forum/topic/657510

So far, you could try to set Tapo P110 via Tapo APP first.

Thank you very much and best regards.

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#2
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Re:XE75 cannot connect Tapo P110
2024-06-19 02:19:23

  @David-TP thanks for your reply! Gotchu

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