Battery dries (never go to sleep mode)

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Battery dries (never go to sleep mode)

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Battery dries (never go to sleep mode)
Battery dries (never go to sleep mode)
2024-06-17 15:07:03
Model: Tapo C425  
Hardware Version:
Firmware Version: 1.2.18

Hi,

I have bought two C425, and one of them has consumed 50% on less than 2 days.

One of the cameras never goes to "sleep mode", I have change the position (one by the other) and the result is the same.

Find attached some screenshots.

 

Camera always on:

1

 

2

 

In the other camera I have more realistic "time of use" of the camera, with some seconds per hout.

In the one that is always on you can see is most of the time live.

 

Same settings, I have decreased even the sensibility to 4 (in the other one is at 6), but the result is the same.

 

Thanks.

Jorge

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Re:Battery dries (never go to sleep mode)
2024-06-24 06:59:46

  @JorgeTP 

 

Are these two cameras connected to the same Tapo H200? Can you check whether the H200 is on the latest firmware version?

 

Regarding the information in the pictures, do you remember if you viewed the camera continuously between midnight and noon on June 17th? Perhaps forgot to exit the camera live page?

 

Additionally, can you also check to see if the camera recorded any events on the day it was shown to be woken up (as stated in orange in the Wake-up Times table)?

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