2.4ghz very low signal
My Router suddenly have very low signal of 2.4ghz. which cause all my tapo camera disconnected.
but there's no problem with 5ghz signal.
probably because firmware update ( i put automatic update, and i didnt know when its updated)
thanks
regards
ei
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Hi
It is recommended that you refer to the following link to change the 2.4G Wi-Fi channel:
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Joseph-TP wrote
Hi
It is recommended that you refer to the following link to change the 2.4G Wi-Fi channel:
thanks for your respond,
i have already done that, but still, the 2.4GHz router signal is very weak. We need to be right next to the router to get a 2.4GHz signal, while the 5GHz signal is normal.
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Hi
Do you have USB plugged in? USB will affect the 2.4G signal.
By the way, please check whether there are any new high-power appliances in your home. Some high-power home appliances cause greater interference to 2.4G.
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Hi @Joseph-TP ,
No USB plug on the router.
I had no new high power device.
I tried to move my router to other room. Still 2.4ghz signal very low.
We have to stand beside the router.
Before that. It works faboulus.
5ghz works fine.
Thanks
Regards
Es
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Hi @Joseph-TP
I already tried :
1. Downgrade firmware to 1.3.5
2. Factory reset
Still not working. 2.4ghz signal still very low.
Really need solution on this. My cctv not work until now.
Could i request firmware 1.2.6 that able to be installed on my router.
Thanks
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Hi
After upgrading to 1.3.5, it cannot be downgraded and the problem does not seem to be in the firmware.
From your description, the 2.4G Wi-Fi range suddenly dropped and was working normally before, so I suspect that the 2.4G may be broken. It is recommended that you contact your local retailer to check the warranty.
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