Configure Deco X50 Without Internet Connection

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Configure Deco X50 Without Internet Connection

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Configure Deco X50 Without Internet Connection
Configure Deco X50 Without Internet Connection
2024-06-28 15:12:37
Model: Deco X50  
Hardware Version: V2
Firmware Version:

My ISP migrated me to a fiber optic connection from cable. Part of this was sending me an X50. The activation of the account was messed up on their end so I had to revert back to my previous cable connection for a couple of days. I set up the X50 to work on that connection. Now that my account is active I tried to do a factory reset on the X50 and configure it for the ONT connection. The problem that I'm having is that I think the ISP pre-configures the X50 units to connect to the network. The SSID and password that are on the bottom of the unit are not the ones I see after factory resetting. I'm pretty sure that I have to enter a PPPoE username and password as well but using the Deco app I'm unable to access this. Is there a way to plug into the Deco unit and manually configure this?

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Re:Configure Deco X50 Without Internet Connection
2024-07-01 07:38:42

  @Poinddexter 


It is recommended that you refer to the following link to manually configure Deco:
https://www.tp-link.com/support/faq/2464/
If it still fails, please provide us with a screenshot of the error message.

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