Hi,

I installed a couple of Deco X50-Outdoor some weeks ago and everything was working fine.

Suddenly two days ago (2023-06-30), my Deco stopped connecting to the internet. The LED turned red.

I tried rebooting the Deco units, rebooting the ISP modem, resetting the configuration on both to factory default.... nothing works.

The ISP modem is working fine, since if I connect directly on it, I can reach the internet just fine.

I even connected a very old Wi-Fi router (that i had laying around in a drawer) to my ISP modem and I navigate the web just fine. I tried connecting the Deco to the old Wi-Fi router and it still doe snot recognize the internet access.

When I reboot the Deco, the LED goes yellow, after 2 minutes it gets green and and 1 minute after it turns red. Looking at the ISP Modem GUI, I see that the Deco get an IP address, but soon after it turn off the Ethernet interface. Anything I connect to the ISP modem get Internet access flawlessly. Just Deco is having issues.

I also tried configuring the Google DNS servers (8.8.8.8 and 8.8.4.4) in Deco, but it did not resolve the issue.

Is anybody else facing this issue?

Any solutions foreseen?

Thanks in advance...