Daily loss of internet

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Daily loss of internet

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Daily loss of internet
Daily loss of internet
2024-07-04 14:59:33
Model: Deco XE75 Pro  
Hardware Version:
Firmware Version:

Hi everyone.

 

On a daily basis, perhaps 3-4 times a day, I lose wifi connectivity.  The wifi drops completely, my phones go to 4g and my connected computers just lose wifi completely.  I also have a PC connected via ethernet to one of the nodes, and I lose internet from that also.

 

I have no idea how to troubleshoot this.  The app shows that everything looks good.  What are the things I can try to resolve/troubleshoot please?

 

Thanks in advance!

 

 

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Re:Daily loss of internet
2024-07-05 02:55:20

  @HomeNetworkGuy 

Hi

 

Did the Deco light color change when the problem occurred?

Hope the following links can help you:
https://community.tp-link.com/en/home/kb/detail/412552

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