Stopped recording overnight

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2024-07-09 00:15:27

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Registered: 2024-07-09

Stopped recording overnight

2024-07-09 00:15:27

Model: Tapo C320WS

Hardware Version:

Firmware Version: 1.1.8 Build 231211 Ref 70767n

For the 1st time the camera stopped recording from 9pm to 6am. My daughter came home at 1am and no video?

Any thoughts on what can cause this ?

1 Reply

2024-07-10 08:17:33

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Registered: 2020-06-23

Re:Stopped recording overnight

2024-07-10 08:17:33

What type of video recording have you turned on? Detection recordings or continuous recordings?

Are you using the microSD card or have the Tapo Care subscription?

If you're using the microSD card for local recording, check whether the recording schedule (Camera Device Setting page -> Storage & Recording -> Recording Schedule) is set correctly.
Regarding detection videos, please confirm whether the correct detection type (motion detection, person detection, etc) is enabled, and whether the relevant detection settings are accurate, such as detection zones, detection sensitivity, etc.

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