Parental Controls not releasing devices
I am manually blocking my childrens internet via Parental Controls. When I unblock their access again their device aren't connecting back to the internet even after rebooting them. This is happening on XBOX, Nintendo Switch and IPAD. Sometimes if I block them and unblock them they can access again but more often than not I have t remove the device from their profile. No other time limits are interfereing.
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Hi, welcome to the community.
Have you enabled Wi-Fi Access Control>Allow List?
" When I unblock their access again their device aren't connecting back to the internet even after rebooting them."
--- Is it more like "connected to the Wi-Fi but no internet" or"unable to reconnect to the WiFi"?
If possible, it is also suggested to install the latest 1.5.1 firmware to see whether it helped:
Deco X50/X55_V1_1.5.1 Support WireGuard VPN, Client Speed Limit and Fixed WAN Port
Wait for your reply and best regards.
- Copy Link
- Report Inappropriate Content
I think you are correct, the devices are connected to the network but don't have a internet connection.
WiFi access controls set to Block list mode and there are no blocked clients.
I will try a firmware update later today when I get some time.
- Copy Link
- Report Inappropriate Content
I can't seem to update. When I go to update Deco it tells me that I am currently up to date.
- Copy Link
- Report Inappropriate Content
@andbow You need to update via web UI
- Copy Link
- Report Inappropriate Content
Information
Helpful: 1
Views: 187
Replies: 4
Voters 1
