TH T310 does not Show offline even when power off & battery removed

TH T310 does not Show offline even when power off & battery removed

TH T310 does not Show offline even when power off & battery removed
TH T310 does not Show offline even when power off & battery removed
2024-07-13 22:18:19 - last edited 2024-08-09 09:53:15
Model: Tapo T315  
Hardware Version: V1
Firmware Version: 1.5.0 Build 230105 Rel.150707

When power/battery is removed from the sensor , expected that sensor must go OFFLINE in app

 

however noticed that sensor is still showing ONLINE , app  is reporting LAST readings of the sensor before power OFF

 

have done multiple reboot of the H100 where the sensor is registered , but no success it still shows sensor is Online.. 

 

very strange , was expecting communication loss alarm minimum so that can notice that sensors is removed/powered off and then can take action ON it

 

 

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Re:TH T310 does not Show offline even when power off & battery removed-Solution
2024-08-09 09:53:01 - last edited 2024-08-09 09:53:15

  @SantoshSH 

 

As per the product design, in theory, Tapo T310/315's offline status will be updated in the App when this state lasts for two hours. 

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
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Re:TH T310 does not Show offline even when power off & battery removed-Solution
2024-08-09 09:53:01 - last edited 2024-08-09 09:53:15

  @SantoshSH 

 

As per the product design, in theory, Tapo T310/315's offline status will be updated in the App when this state lasts for two hours. 

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
Recommended Solution
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