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TP switch modify signal

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TP switch modify signal

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TP switch modify signal
TP switch modify signal
2024-07-15 08:38:52

Hi

 

I'm trying to connect a ChargeAmps box thru cable.
 

I have one exit coming from the main router (google). From this exit, one cable goes in to a TP link which split to one cable to our boiler and the other cable to ChargeAmps. The ChargeAmps refuse to connect. 
 

In a 2nd scenario, I add another google router between the switch and ChargeAmps and make the ChargeAmps connect direct to the router. ChargeAmps connect. 
 

I don't understand why the ChargeAmps connect in the 2nd scenario but not the first as the TP link should not modify the signal. 

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#1
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Re:TP switch modify signal
2024-07-16 08:16:37

  @Henrik85 

Hi, may I know the model number of your TP-Link switch?

Have you checked with ChargeAmps technical support to see whether it requires extra configuration?

Thank you very much and best regards.

▶Check What's Currently Going on With Deco ▶Deco Wi-Fi Heatmap ready for all Deco models
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#2
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Re:TP switch modify signal
2024-07-18 09:24:49

  @David-TP 

the Switch model is TL-SG105. 

The strange thing is that it works connecting direct to the router, but not thru the switch. 
 

I have the answer from ChargeAmps, sorry for putting it Swedish.

 

 

ChargeAmps asked me the following 

Nätverkskrav/produktinfo:

​ DHCP. Endast dynamiska IP-adresser inte statiska

Port 80 måste vara öppen

•    Våra laddboxar kommunicerar till våra server hos Microsoft Azure på Irland

•    Stödjer endast WPA 2 kryptering och inte WPA 3

•    Kanaler för wifi är 1, 6, 11

•    Halo, Aura och Amp Guard stödjer endast 2.4GHz frekvens inte 5G så router med dual band mot samma SSID kan innebära problem. Speciellt för Amp Guard.

•    Det går att pinga laddboxarna men inte Amp Guard

•    MAC-adress finns inte att få fram från vårat håll utan måste tas från nätverket. Om inte nätverket kan öppnas pga säkerhet så koppla dom tillfälligt mot t ex en mobil för att ta MAC-adress

•    SSID och lösenord får endast vara 32 tecken långt

 

 

IP-adresser

Laddboxen kräver dynamiska IP-adresser, DHCP.

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#3
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Re:TP switch modify signal
2024-07-19 09:42:42

  @Henrik85 

Hi, Thanks for the update.

How about other devices? Can they work well when connecting to TL-SG105?

TL-SG105 is plug-and-play without any software features and works just like a long Ethernet cable. It doesn't even have an IP address.

 

The suggestions provided by ChargeAmps mainly refer to the WiFi connection but TL-SG105 doesn't have any wireless access.

Best regards.

▶Check What's Currently Going on With Deco ▶Deco Wi-Fi Heatmap ready for all Deco models
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#4
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Re:TP switch modify signal
2024-07-20 15:23:49

  @David-TP 

 

Yes, when connecting a router behind the switch, this get immediate access to internet. 
 

I think the boiler also works without problem. 
 

Can it be a conflict having the boiler and chargeamps to the same switch? 
 

The chargeamps works when connecting direct to the router behind the switch. 
 

/Henrik 

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#5
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