Deco X50-5G - Cannot operate on 5G bands in either SA / NSA mode
Dear Tp-Link Community,
While setting up my Deco-X50-5G router, i followed the instructions on the app & noticed some critical technical glitch. The Deco 5G router refuses to work on 5G bands in either SA / NSA modes with 3 different carriers / sim cards. Note that the default option of automatic band selection was initially left unmodified.
This appears to be a Firmware related issue with the Deco-X50-5G router, even though it was updated with the latest version: 1.1.5 Rel. 73943.
Kindly note that all 3 carrier sim cards have No restrictions whatsoever and are unlocked to be used with any 5G device. The manual 5G band selection option doesn't work in either SA / NSA mode.
However, my iPhone 14 works flawlessly with the three different 5G carriers in my country.
The Deco X50-5G chooses to rely on 4G bands only. I've attached a screenshot below for reference.
Dear TP-Link firmware team, I am requesting you to kindly issue a software update to resolve my ISP / carrier related 5G network connection issue. This appears to be a common issue faced by others too as per the official Tp-link forum.