Home Network Community > Deco > No 5G option on my Deco x50-5g
< Deco

No 5G option on my Deco x50-5g

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

No 5G option on my Deco x50-5g

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
No 5G option on my Deco x50-5g
No 5G option on my Deco x50-5g
2024-03-20 06:06:36 - last edited 2024-03-21 09:00:35
Tags: #Firmware Update #Access Point Mode #Sim
Model: Deco X50-5G  
Hardware Version:
Firmware Version: 1.1.3

I just bought deco x50-5g to use with my 4g Sim card. But when I choose the option. There's no 5G option for choose. And this is the latest firmware that I upgraded (1.1.3). Can any one help?. 

 

My friend has the same router model and sim as me. (Deco x50-5g / 4g Sim card) But he can choose 5g option. That's confused me.

 

  1      
 
  1      
 
#1
Options
1 Accepted Solution
Re:No 5G option on my Deco x50-5g-Solution
2024-03-21 05:22:26 - last edited 2024-03-21 09:00:35

David-TP wrote

  @JaehyunM 

Hi, May I know who is your SIM carrier?

Can you share a link to your current SIM plan/deal?

 

What is your current Deco APP version? Have you ever used to 4G Deco before, like Deco X50-4G?

- The latest APP for IOS is 3.7.11/3.7.14 for Android and please make sure your Deco APP is up to date.

- If you have used 4G Deco before, I hope you could also reset the Deco and add it again on the Deco APP to see whether the "5G preferred" mode shows up.

 

One more thing if possible, since you are using a 4G SIM card, may I know why you wish to have a 5G option to choose?

 

Wait for your reply and best regards.

 

 

  @David-TP 

Hi. I use NT Mobile Sim card from TOT. (Thailand) 4G Sim card unlimited speed plan. 

 

- I used Deco x20-4g before changed to Deco x50-5g

- my current app version 3.7.1 (android)

- I have another Sim card that has 5g unlimited speed plan.

- I have reset my router after this happen. Now I have 5g option. Thanks 

 


Recommended Solution
  1  
  1  
#3
Options
2 Reply
Re:No 5G option on my Deco x50-5g
2024-03-21 01:18:43

  @JaehyunM 

Hi, May I know who is your SIM carrier?

Can you share a link to your current SIM plan/deal?

 

What is your current Deco APP version? Have you ever used to 4G Deco before, like Deco X50-4G?

- The latest APP for IOS is 3.7.11/3.7.14 for Android and please make sure your Deco APP is up to date.

- If you have used 4G Deco before, I hope you could also reset the Deco and add it again on the Deco APP to see whether the "5G preferred" mode shows up.

 

One more thing if possible, since you are using a 4G SIM card, may I know why you wish to have a 5G option to choose?

 

Wait for your reply and best regards.

 

▶Check What's Currently Going on With Deco ▶Deco BE11000/ BE63_V2.6_1.1.7 Ready for Test ▶Deco BE25_V1_1.0.17 Ready for Test! ▶Update Deco BE65 Pro to the Latest 1.1.3 Firmware Now! Try to leave a Message if urgent help is required.
  0  
  0  
#2
Options
Re:No 5G option on my Deco x50-5g-Solution
2024-03-21 05:22:26 - last edited 2024-03-21 09:00:35

David-TP wrote

  @JaehyunM 

Hi, May I know who is your SIM carrier?

Can you share a link to your current SIM plan/deal?

 

What is your current Deco APP version? Have you ever used to 4G Deco before, like Deco X50-4G?

- The latest APP for IOS is 3.7.11/3.7.14 for Android and please make sure your Deco APP is up to date.

- If you have used 4G Deco before, I hope you could also reset the Deco and add it again on the Deco APP to see whether the "5G preferred" mode shows up.

 

One more thing if possible, since you are using a 4G SIM card, may I know why you wish to have a 5G option to choose?

 

Wait for your reply and best regards.

 

 

  @David-TP 

Hi. I use NT Mobile Sim card from TOT. (Thailand) 4G Sim card unlimited speed plan. 

 

- I used Deco x20-4g before changed to Deco x50-5g

- my current app version 3.7.1 (android)

- I have another Sim card that has 5g unlimited speed plan.

- I have reset my router after this happen. Now I have 5g option. Thanks 

 


Recommended Solution
  1  
  1  
#3
Options

Information

Helpful: 1

Views: 2192

Replies: 2

Tags

Firmware Update Access Point Mode
Sim
About Us
Press
Copyright © 2025 TP-Link Systems Inc. All rights reserved.