Devices get disconnected when make changes in router page

Houtarou

2024-07-28 20:09:06

Posts: 1

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Registered: 2024-07-28

Devices get disconnected when make changes in router page

2024-07-28 20:09:06

Tags: #Network Connectivity #Access Control

Model: Archer C64

Hardware Version:

Firmware Version:

I'm using Archer C64 router. For connecting to my network I'm using access control allow list option but when I make any changes to my connected devices such us change there default username to my preferred one or use speed limit on them the device get disconnected from the network automatically and I have to remove the disconnected device mac from allow list and add them again to reconnect the device to the network. What's the problem? Can someone help me with this?

1 Reply

Sunshine

2024-07-30 08:28:53

Posts: 7375

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Registered: 2018-12-17

Re:Devices get disconnected when make changes in router page

2024-07-30 08:28:53

@Houtarou

Hi,

Thank you so much for taking the time to post the issue on the TP-Link community!

To better assist you, I've created a support ticket via your registered email address, and escalated it to our support engineer to look into the issue. The ticket ID is TKID240780587, please check your email box and ensure the support email is well received.

Thanks!

Once the issue is addressed or resolved, welcome to update this topic thread with your solution to help others who may encounter the same issue as you did.

Many thanks for your great cooperation and patience!

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.

Devices get disconnected when make changes in router page

Devices get disconnected when make changes in router page

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