My router ocasionaly get orange light and disconnect

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My router ocasionaly get orange light and disconnect

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My router ocasionaly get orange light and disconnect
My router ocasionaly get orange light and disconnect
2024-01-22 17:02:23 - last edited 2024-01-22 17:59:37
Model: Archer A6  
Hardware Version: V2
Firmware Version: 1.3.7 Build 20220613 rel.64828(4555)

Hello, I have been using this router since 2021 and I can say that it works very well, but for a long time I had a problem with the wan cable, it was in a bad state and after 3 years I finally called a crew from the internet network to He changes it, all the time when I move the cable a little or there is a little action on the desk next to the router, it disconnects at the slightest touch and had to be restarted, it's been about a week since I changed it, but occasionally when I'm playing or in at random moments it disconnects and the orange light comes on and you have to either restart it or wait for it to connect, these are the logs, thank you for your time:

####################################################################
#                    Archer A6 System Log
# Time = 2024-01-22 18:54:35
# H-Ver = 2.0.0 ; S-Ver = 1.3.7 Build 20220613 rel.64828
# LAN: I = 192.168.0.1 ; M = 255.255.255.0 ; MAC = 68:FF:7B:58:21:B4 
# WAN: W = pppoe ; I = 79.115.125.171 ; M = 255.255.255.255 ; MAC = 68:FF:7B:58:21:B5 
#      G = 10.0.0.1 ; D1 = 193.231.252.1 ; D2 = 213.154.124.1 
# Clients connected: 2 ; WI-FI : 1 
####################################################################
2024-01-22 18:43:32 nat[14435]: <6> 211501 Initialization succeeded
2024-01-22 18:43:31 nat[14435]: <6> 211501 Initialization succeeded
2024-01-22 18:43:27 ppp[14063]: <6> 261091 ppp receive IPCP ACK
2024-01-22 18:43:27 ppp[14063]: <6> 261090 ppp send IPCP Req options(addr=79.115.125.171;dns1=193.231.252.1;dns2=213.154.124.1;)
2024-01-22 18:43:27 ppp[14063]: <6> 261093 ppp receive IPCP NAK options(addr=79.115.125.171;dns1=193.231.252.1;dns1=213.154.124.1;)
2024-01-22 18:43:27 ppp[14063]: <6> 261090 ppp send IPCP Req options(addr=0.0.0.0;dns1=0.0.0.0;dns2=0.0.0.0;)
2024-01-22 18:43:27 ppp[14063]: <6> 261075 ppp receive PAP AuthAck <null>
2024-01-22 18:43:27 ppp[14063]: <6> 261074 ppp send PAP AuthReq user=(AG290698319)
2024-01-22 18:43:27 ppp[14063]: <6> 261060 ppp send LCP ACK
2024-01-22 18:43:27 ppp[14063]: <6> 261058 ppp receive LCP Request options(authtype=PPP_PAP;magic=0x1e081da6;)
2024-01-22 18:43:24 ppp[14063]: <6> 261064 ppp receive LCP ACK
2024-01-22 18:43:24 ppp[14063]: <6> 261061 ppp send LCP Request options(mru=1480;magic=0x9cff0abf;)
2024-01-22 18:43:24 ppp[14063]: <6> 261025 pppoe receive PADS sess-id(7179)
2024-01-22 18:43:24 ppp[14063]: <6> 261024 pppoe send PADR Host-Uniq(36ef)
2024-01-22 18:43:24 ppp[14063]: <6> 261022 pppoe receive PADO form AC-MAC(40:a6:b7:7f:ae:e0)
2024-01-22 18:43:24 ppp[14063]: <6> 261023 pppoe receive PADO AC-Name(ftth)
2024-01-22 18:43:23 nat[13786]: <6> 211501 Initialization succeeded
2024-01-22 18:43:22 nat[13786]: <6> 211501 Initialization succeeded
2024-01-22 18:43:21 ppp[14063]: <6> 261021 pppoe send PADI Host-Uniq(36ef)
2024-01-22 18:43:17 ppp[4851]: <6> 261026 pppoe send PADT due to(phase disconnect device)
2024-01-22 18:43:16 ppp[4851]: <6> 261066 ppp send LCP TermReq due to Peer not responding

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Re:My router ocasionaly get orange light and disconnect-Solution
2024-01-22 17:38:00 - last edited 2024-01-22 17:59:37

  @Stefan4 

 

From these logs can be seen that your PPPoE session to your ISP disconnects and then reconnects again.

Given that you've replaced the ethernet cable already, it's reasonable to call your ISP and have them check your connection stability.

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Re:My router ocasionaly get orange light and disconnect-Solution
2024-01-22 17:38:00 - last edited 2024-01-22 17:59:37

  @Stefan4 

 

From these logs can be seen that your PPPoE session to your ISP disconnects and then reconnects again.

Given that you've replaced the ethernet cable already, it's reasonable to call your ISP and have them check your connection stability.

If this was helpful click once on the arrow pointing upward. If this solves your issue, click once the star to mark it as a "Recommended Solution".
Recommended Solution
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