@winenjou 

In addition to the issue above, iPhone or Macbook can't connect to 6Ghz SSID rarely.

After reboot the device or BE805 or just ON/OFF 6ghz SSID, it get back to work. Don't know the reason, but it happens once about 3 days. 

winenjou wrote

  @winenjou 

 

In addition to the issue above, iPhone or Macbook can't connect to 6Ghz SSID rarely.

After reboot the device or BE805 or just ON/OFF 6ghz SSID, it get back to work. Don't know the reason, but it happens once about 3 days. 

I am having similar issue as well for my BE805 but for 5Ghz SSID. It happens once or twice a week. My iPhone 13 will get unable to connect to wireless network error. When that happens, my poco f3 is still able to connect to the same network. A restart of router fix it. 

  @Marvin_S 

Hi, thanks for your confirmation.

Most of my devices are connect to 6G band or LAN cable(wired), so i  confirmed 6G mainly.

(Wired device and devices connecting to 5G band seems sometimes impacted at the same time)

Devices connecting to 2.4G are iot devices, I don't know the speed of them.

Once the issue happened, not only iPhone 15 Pro Max, but also other devices below are suddenly became very very slow at the same time. So I think it's not the problem of devices but the BE805's problem.

And as you know, I have two BE805s connecting to the same TP-Link Switching TL-SX105, once the problem happened, it impact the whole network.

At that time I have to restart both of the BE805s to fix the issue temporarily.

Other devices list that being impacted at the same time:

Another iPhone 15 Pro Max

Macbook Pro 16 M3 Max

Macbook Pro 14 M3 Pro x2

iPad Pro M2

iPhone 12 (5Ghz band)

* Even I changed the connection from 6Ghz band to 5Ghz, devices remain slow. The only fix method is restart BE805s and devices.

During the time that issue not happen, except not being able to connect 6G SSID rarely, speed is very fast, for about 1800Mbps.

But once the issue happened, all the devices that I can test down to under 10Mbps.

And as I have to use my ONU as the router, I can not test BE805 in router mode.

Although I contacted local support, they told me they can not provide any help even though there's several people in Japan reported the same issue....

I thought the problem may be the setting of IGMP, but after restarting both of the BE805s , it works for about 2-3 days, and then the issue happen again.

I think if there's memory leak?? or something like that just seems there's a tank, once data or traffic overflow, it impact all the devices in the network. If I restart BE805, the tank returned to empty and then loop...

  @Marvin_S 

Thanks for your confirmation.

I thought the remote support is better, but as I mentioned, when the issue happened, the whole network speed drops to under 10Mbps and sometimes under 3Mbps, remote support can not be done under this kind of slow speed.

For IGMP snooping, I think it shouldn't be enabled default in AP mode and can't be controlled by ourselves. I used routers made by other manufacturers they also provide a feature that letting us control if enable IGMP snooping in AP mode.  
Could you please provide this feature or provide a firmware that disable IGMP snooping default? Because this may be the reason that impacting the network.

And the details you confirmed, please let me answer them below.

1, I have two TL-SX105 , one using as a main and one for sub. The two BE805s are both running in AP-mode and one connecting to the main TL-SX105 and one to the sub TL-SX105. Just like this.

Internet ISP-> ONU(Huawei HN8255ws) -> main TL-SX105 -> BE805
And from the view of the main TL-SX105,

TL-SX105(Main) -> BE805

                           -> TL-SX105(Sub) -> BE805 

2,The internet speed from the ISP is 10Gbps(10000Mbps), I tested using two routers called WXR-11000XE12 made by Buffalo also running in  AP mode under the same architecture before using BE805.
I got almost 8Gbps using speedtest.com and fast.com and it was very stable.
Once I changed WXR-11000XE12 to BE805 , it became unstable.

I set IGMP snooping to disable when using WXR-11000XE12, so I think IGMP snooping may be the reason that causing the issue.

please let me know if you need to other information. As multiple reporting the issue using the comments in Amazon and kakaku , I am not the only one being impacted.

Hi, 

I'm experiencing the same, within the last two weeks I notice my internet unstable. I checked my ISP connection and works without issue.

I've disabled the smart connect and the 5G nor 6G are visible (macbook air M3, I was connected to 6G two weeks ago, macbook pro M2 not able to connect to 5G). 

Firmware: 1.0.11 Build 20240318 rel.63271(5553)

My iphone is able to connect to 5G after changing the SSID.

I tried disabling the Flow Controller, only one device connected, nothing better.

ISP modem in bridge mode, Only my BE805 with NAT.

Any guess?

  @AlejandroB 

I also tried disabling the Flow Controller first, but had no effect.

But I did't use BE805 in Router-Mode but in AP-Mode.

Thinking the reason may be IGMP snooping caused IP conflict.