Device not detected on network

Sebastien53

2024-08-05 19:18:54 - last edited 2024-08-06 01:11:40

Posts: 1

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2024-08-05

Device not detected on network

2024-08-05 19:18:54 - last edited 2024-08-06 01:11:40

Tags: #Tether App Related

Model: Archer AX6000

Hardware Version: V1

Firmware Version: 1.3.2 Build 20230906 rel.52143

Hello,

since a few days, I cannot connect to my router using Tether application.

The error message says that my device is not on the same subnet as my router.

I remotely connected to my router using a laptop and even if my phone is connected to it and has internet access, the router only see my laptop on the network and no other devices (it should see 2 mobiles).

How can I fix this behavior that seems quite recent.

Kind regards,

Sébastien

1 Reply

Marvin_S

2024-08-07 01:58:54

Posts: 2238

Helpful: 163

Solutions: 385

Stories: 0

Registered: 2022-05-09

Re:Device not detected on network

2024-08-07 01:58:54

@Sebastien53

Hi, thanks for posting question here.

May I confirm some information to understand your situation better?

1.When you tried to log into the router on Tether app, was your phone connected to the wireless network of the router? Can you share the screenshot of the error message?

2. How did you find out the result as you said"the router only see my laptop on the network and no other devices (it should see 2 mobiles)"? You may also share screenshot or video.

3. When did you purchase the router? Please make sure you are using the latest Tether app from Apple store or Google Play.

Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode.

Device not detected on network

Device not detected on network

Information

Voters 0

Tags