Doorbell Video Call Options For iOS Devices

Doorbell Video Call Options For iOS Devices

35 Reply
Re:Doorbell Video Call Options For iOS Devices
Sunday

 We are on 3.7.113 on android 12 and 3.7.108 on IOS 16.7.10.

Tapo hubs are on version 1.3.6

The ios app user is a guest, and android user the admin.

Video call is disabled for doorbell but the iPhone still gets video calls.

As the IOS user is a guest they lack permissions to change push/video call.

 

As others have mentioned this is annoying to have video call by default on IOS, and nothing works to swap this to push only.

 

Regards

Keith

 

 

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#32
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Re:Doorbell Video Call Options For iOS Devices
Yesterday

MAC28 wrote

 We are on 3.7.113 on android 12 and 3.7.108 on IOS 16.7.10.

Tapo hubs are on version 1.3.6

The ios app user is a guest, and android user the admin.

Video call is disabled for doorbell but the iPhone still gets video calls.

As the IOS user is a guest they lack permissions to change push/video call.

 

As others have mentioned this is annoying to have video call by default on IOS, and nothing works to swap this to push only.

 

Regards

Keith

 

 

  @MAC28 

 

The type of notifications received by the guest account should be the same as that of the main account.

 

In your case, please stop sharing the device first. Then delete and reinstall the Tapo app on the invitee's phone. After completion, share the doorbell again, and it should return to normal.

 

How to stop device sharing: Go to device's page in the Tapo app > Device Sharing > click the account you want to stop sharing > click Delete. 

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#33
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Re:Doorbell Video Call Options For iOS Devices
Yesterday

  @Wayne-TP 

 

Thanks.  
 

This worked.    
 

Bit of a pain if I change a setting I have to delete my wife's access and re add her.

 

bit it works for now

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#34
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Re:Doorbell Video Call Options For iOS Devices
5 hours ago

  @Wayne-TP 

 

actually it didn't.   It only worked for my test.  My wife's phone is still ringing today

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#35
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Re:Doorbell Video Call Options For iOS Devices
2 hours ago

  @Wayne-TP can confirm that this does not work. 
 

This really needs to be properly addressed.

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#36
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