can't connect Deco M9 Plus to existing XE75 network

can't connect Deco M9 Plus to existing XE75 network

can't connect Deco M9 Plus to existing XE75 network
can't connect Deco M9 Plus to existing XE75 network
2024-08-07 09:15:11 - last edited 2024-08-08 09:31:38
Model: Deco M9 Plus  
Hardware Version:
Firmware Version:

Hello, 

I have a new Deco XE75 network with 3 pods. 

My previous mesh was a Deco M9 Plus. 

I would like to add one of my old Deco M9 Plus to the new XE75 network. 

Blue led on Deco M9 is blinking as expected so I use application to add it to the XE75 network. Problem: application never detect the M9. 

Any idea ? 

Thanks

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#1
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2 Reply
Re:can't connect Deco M9 Plus to existing XE75 network
2024-08-08 03:41:37

  @Chris68 

Hi, if we temporarily connect the Deco M9 Plus via an Ethernet cable to Deco XE75, will the Deco APP detect this Deco M9 Plus?

Do you run any DNS filter or firewall servers in the Mesh system?

Wait for your reply and best regards.

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#2
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Re:can't connect Deco M9 Plus to existing XE75 network
2024-08-09 07:07:20

  @David-TP Well done, Deco M9 Plus detected when connected with network cable. 

Thanks

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#3
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