Deco BE65-5G External Antenna Issue - Poor Performance
Deco BE65-5G External Antenna Issue - Poor Performance
Tags:
#Network Connectivity
#External antennas
I'm facing some frustrating problems getting good 4G/5G performance out of my Deco BE65-5G when using external antennas.
Background:
- I previously had a Huawei 4G router with an external panel antenna (698Mhz-960Mhz & 1710Mhz-2700Mhz) which provided decent 4G access and satisfactory download/upload speeds.
- I've now replaced this with the Deco BE65-5G in router mode, using the same panel antenna, same cables of 10 meters, and same antenna direction and location.
Problems:
- External Antennas setting in the Deco app ON: I either only get a 3G connection or no connection at all (if I force 4G).
- External Antennas OFF: I get a 5G connection, but with high latency (RSRP -103dBm, RSRQ -14dB, SNR 3.4dB).
Troubleshooting Steps Taken:
- I've tried a new external antenna (Dawn Communication 2x2 MIMO 5G/4G) with a pair of directional yagi antennas (698Mhz-4000Mhz).
- I used compass to set the direction to the most reasonable cell tower.
- I've also tried new 5 meter low-loss cables with both the old and new antennas.
- I've relocated the gateway to a better indoor location, which slightly improved performance with external antennas off (RSRP -97dBm, RSRQ -10dB, SNR 0.2dB).
- With Deco app, the speed test shows 170 Mbps down and 10 Mbps up when continuing to have the settings of external antennas off.
- I've restarted the Deco BE65-5G multiple times and waited 5-10 minutes before testing.
Additional Information:
- Deco BE65-5G is in router mode.
- Deco app version 3.8.23.
- Close by cells N28 and B20
Questions:
- Has anyone else experienced similar issues with external antennas on the Deco BE65-5G?
- Any suggestions on specific settings or configurations I should check?
- Could there be compatibility issues between the Deco BE65-5G and certain types of external antennas?
- Are there any known firmware issues that might be causing this problem?
- Any other troubleshooting steps I should try?
I'm really eager to get the external antennas working properly so I can take full advantage of the Deco BE65-5G's capabilities. Any help or advice would be greatly appreciated!
Thanks in advance!