Remote Access to recordings

Remote Access to recordings

Remote Access to recordings
Remote Access to recordings
2024-09-17 14:39:37 - last edited 2024-09-20 02:31:42
Model: Tapo C120  
Hardware Version:
Firmware Version:

Hi folks, I am out of the country at the moment, however still getting alarms etc from my C120.

Last night I was alerted to suspicious movement outside my house, the alarm went off and video was recorded, which I can replay.

No entry was made, hopefully due to the camera and alarm doing its business.

I have reported the activity to the police who have asked for the video evidence.

However when I try to download, I get a message saying my phone is not connected to the same network as my Tapo device.

Anybody got any help/advice on getting the recordings to the police.

I am away for another 6 weeks, and I would like to get the footage to the police, in case there if other activity in the neighborhood.

Many thanks, regards Eddie.

 

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#1
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1 Accepted Solution
Re:Remote Access to recordings-Solution
2024-09-17 17:56:59 - last edited 2024-09-20 02:31:42

  @SteadyEddie 

 

Unfortunately your phone and camera need to be on the same WiFi to download videos. 

 

One work around is to play the clip on your mobile and record your mobile screen and share that video with the police. Hope that works. 

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#2
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3 Reply
Re:Remote Access to recordings-Solution
2024-09-17 17:56:59 - last edited 2024-09-20 02:31:42

  @SteadyEddie 

 

Unfortunately your phone and camera need to be on the same WiFi to download videos. 

 

One work around is to play the clip on your mobile and record your mobile screen and share that video with the police. Hope that works. 

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#2
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Re:Remote Access to recordings
2024-09-19 08:57:58

  @SteadyEddie 

 

Download SD card video requires the mobile phone on the same wifi network as the camera.

 

What @Pali-Madra mentioned is indeed feasible. Using the manual record tool of the camera, you can record the camera live view or the video being played and save it to the mobile phone.

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#3
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Re:Remote Access to recordings
2024-09-19 13:53:56

 Hi guys, thanks for the responses.

Live screen recording of the video playing, enabled me to capture the footage, save and forward to the relevent authorities.

Regards.

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