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AX50 firmware 'unable to upgrade'

AX50 firmware 'unable to upgrade'

AX50 firmware 'unable to upgrade'
AX50 firmware 'unable to upgrade'
2024-09-21 19:38:04 - last edited 2024-10-14 09:18:08
Tags: #Firmware Update
Model: Archer AX50  
Hardware Version: V1
Firmware Version: 1.1.0 Build 20201013 rel.33896(5553)

Back in 2021, i was having issues with wifi which lead to me using a Beta version of the routers firmware to correct the issue. Since then, there have been newer versions of the firmware for the AX50 on the website which I have tried to upgrade with, but ultimately failed. I'm still stuck on 1.1.0 Build 20201013 rel.33896(5553) with the "TPLINK BETA" watermark on the web interface.

 

Every time I try to update the firmware I get the error 'unable to upgrade'.

 

I've tried troubleshooting tips from the tp link forums, but no luck.

 

 

Is there any way to force the firmware upgrade?

 

Any help would be appreciated.

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#1
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1 Accepted Solution
Re:AX50 firmware 'unable to upgrade'-Solution
2024-09-23 07:46:08 - last edited 2024-10-14 09:18:08

  @slade.james 

 

Hi, thanks for posting question here.

To assist you efficiently, I've forwarded your case to the TP-Link support engineers who will contact you with your registered email address later. Please pay attention to your email box for follow-up.

Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode.
Recommended Solution
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#3
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3 Reply
Re:AX50 firmware 'unable to upgrade'
2024-09-22 03:22:36 - last edited 2024-09-22 19:07:36

I've tried the latest 3 releases on the product support page for the AX50:

ax50v1_intel-up-ver1-0-13-P1[20230906-rel40682]_sign.bin

ax50v1_intel-up-ver1-0-13-P1[20230907-rel67739]_sign_RC.bin

ax50v1_intel-up-ver1-0-14-P1[20240108-rel42655]_sign_2024-01-08_14.05.44.bin

 

My guess is the beta version is a 1.1.0 Build while all of these builds are 1.0.X?

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#2
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Re:AX50 firmware 'unable to upgrade'-Solution
2024-09-23 07:46:08 - last edited 2024-10-14 09:18:08

  @slade.james 

 

Hi, thanks for posting question here.

To assist you efficiently, I've forwarded your case to the TP-Link support engineers who will contact you with your registered email address later. Please pay attention to your email box for follow-up.

Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode.
Recommended Solution
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  1  
#3
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Re:AX50 firmware 'unable to upgrade'
2024-09-24 01:13:10
Thanks! I've tried these troubleshooting tips so far: https://www.tp-link.com/us/support/faq/2139/ https://www.tp-link.com/us/support/faq/2571/ https://www.tp-link.com/us/support/faq/2139/ As well as trying to factory reset. No luck with any of it.
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#4
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Replies: 3

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