Samsung TV is connected to AX3000 router but has no internet

DragonSpur

2024-10-03 01:32:13 - last edited 2024-10-31 06:45:41

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Samsung TV is connected to AX3000 router but has no internet

2024-10-03 01:32:13 - last edited 2024-10-31 06:45:41

Model: Archer AX3000

Hardware Version: V4

Firmware Version: 1.1.1

Brand new AX3000.

Samsung TV U8000 was able to connect to the router and internet for the first 2 days after installing the router.

Now the TV connects to AX3000, shows up on client list, but has no internet access.

All other devices that are connected to the router have internet access.

I've tried resetting both TV and router (network and factory reset).

When I network reset the TV, it will momentarily connect to the internet for a few minutes, then disconnects and is unable to reconnect unless I do a network reset on the TV.

Any ideas on how to resolve this?

1 Accepted Solution

jra11500

LV3

2024-10-05 17:38:35 - last edited 2024-10-31 06:45:41

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Re:Samsung TV is connected to AX3000 router but has no internet-Solution

2024-10-05 17:38:35 - last edited 2024-10-31 06:45:41

@DragonSpur

From my experience, Samsung TV connection problems are a bit tricky. I would Google the internet with your TV model to see if your problem is a common one with possible solutions. Samsung does publish some guidance on how to troubleshoot connection problems which may be found here.

Samsung TV is connected to AX3000 router but has no internet

Samsung TV is connected to AX3000 router but has no internet

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