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5ghz is not visible

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5ghz is not visible

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5ghz is not visible
5ghz is not visible
2024-10-11 22:58:45 - last edited 2024-11-08 09:59:10
Tags: #Windows 11 #Network Connectivity #5GHz
Model: Archer T4U  
Hardware Version: V3
Firmware Version: 1030.38.712.2019

After a recent Windows 11 update, the Wi-Fi network cannot find the 5GHz band, only the 2GHz network is visible. I tried changing all wireless modes on the adapter to 802.11a/b/g/n/ac, but the 5GHz band is not visible. On other devices, the 5GHz band is visible (cell phones and laptops). I already tried re-installing the driver and also using a different USB port too.

 

 

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#1
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1 Accepted Solution
Re:5ghz is not visible-Solution
2024-10-16 20:48:14 - last edited 2024-11-08 09:59:10

  @David-TP My internet provider sent me the permission to access my router. I was able to change it to channel 36 and everything worked fine. Thank you very much.

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#6
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4 Reply
Re:5ghz is not visible
2024-10-14 09:21:51

  @Diogenes36 

Hi, it is suggested to install the beta driver here to see whether it helped or not:

https://static.tp-link.com/upload/beta/2024/202405/20240527/RTWlanUSB_WindowsDriver_1030.44.0408.2024_Drv_3.00.0043_TS.L(153650).zip

 

By the way, could you please help me check what is the current 5GHz wireless channel on the host router?

Thank you very much and best regards.

▶Check What's Currently Going on With Deco ▶Deco X50_V1_1.8.0 Significantly Expanded the Client Connection Details and Added Channel Selection ▶Deco BE85 1.2.0 Enhanced Mesh Backhaul Stability and Device Roaming Experience ▶Deco BE65/BE65 Pro 1.2.0 Enhanced Mesh Network Stability and System Security ▶Deco BE75 1.1.0 Added WireGuard VPN, Manual Channel Selection and More Try to leave a Message if urgent help is required.
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#2
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Re:5ghz is not visible
2024-10-14 21:48:06

  @David-TP hello, the beta driver didn't work. My 5GHz wireless channel is 128.

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#3
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Re:5ghz is not visible
2024-10-15 01:35:04

  @Diogenes36 

Hi, Thanks for the feedback.

Can you change the wireless channel of 5Ghz to a regular one, such as band 1(channel 36-48), instead of using the DFS channels?

Best regards.

 

▶Check What's Currently Going on With Deco ▶Deco X50_V1_1.8.0 Significantly Expanded the Client Connection Details and Added Channel Selection ▶Deco BE85 1.2.0 Enhanced Mesh Backhaul Stability and Device Roaming Experience ▶Deco BE65/BE65 Pro 1.2.0 Enhanced Mesh Network Stability and System Security ▶Deco BE75 1.1.0 Added WireGuard VPN, Manual Channel Selection and More Try to leave a Message if urgent help is required.
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#4
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Re:5ghz is not visible-Solution
2024-10-16 20:48:14 - last edited 2024-11-08 09:59:10

  @David-TP My internet provider sent me the permission to access my router. I was able to change it to channel 36 and everything worked fine. Thank you very much.

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#6
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Helpful: 1

Views: 734

Replies: 4

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Windows 11 Network Connectivity
5GHz
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