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X50 unstable smart devices connectivity

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X50 unstable smart devices connectivity

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X50 unstable smart devices connectivity
X50 unstable smart devices connectivity
2024-10-12 08:33:12
Model: Deco X50  
Hardware Version: V1
Firmware Version: 1.5.5

Hi,

 

since the last firmware update, version 1.5.5 the connectivity of my smart devices at home (smart switches, light bulbs, shutters) is completely erratic.

 

The smart devices keep on losing connection/reconnecting. To be noted that they use the 2.4GHz band.

 

Before the firmware update I had zero issues with my network... but now is a mess.

 

I have turned off the beamforming, try several times to check for interferences on the channels, but nothing seems to fix the problem.

 

If I could at least rollback the FW!

 

Pedro

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#1
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4 Reply
Re:X50 unstable smart devices connectivity
2024-10-14 06:44:32

  @P-costa 

Hi, welcome to the community.

Are all the smart home devices connected to the IOT network or the Main Network(2.4GHz band)?

- By the way, how many smart devices do you have?

 

Furthermore, are the satellite Deco X50 units wirelessly connected together?

It is also suggested to install the beta firmware here to see whether it helped with the current issue:

https://community.tp-link.com/en/home/forum/topic/697580--- Deco X50_V1_1.5.5_build_20240816_Beta

 

Wait for your reply and best regards.

▶Check What's Currently Going on With Deco ▶Deco Wi-Fi Heatmap ready for all Deco models
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#2
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Re:X50 unstable smart devices connectivity
2024-10-14 11:06:08

  @David-TP I am using currently the 1.5.5. In fact the problems started the moment I have update the FW to the 1.5.5.

 

I have roundabout 30 smart devices. Connected to the main 2.4GHz. The "smarter" devices like laptops and mobiles are connected to the 5GHz

 

so basically the 2.4GHz is only for the iot/smart devices

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#3
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Re:X50 unstable smart devices connectivity
2024-10-19 13:00:32

  @David-TP 

 

so, no additional inputs?

 

I have reset the complete network. Added all the IoT devices into the IoT network... same problem.

 

Beam forming and UPnP on or off, same thing.

 

Forcing the devices to connect to the nearest Deco, same thing

 

Devices keep on losing connection.

 

So, all in all, my mesh system is worth nothing... as I am better off not having it at this point.

 

Better to move to the competition or something, as I am having 0 support.

 

Pedro

 

 

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#4
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Re:X50 unstable smart devices connectivity
2024-11-10 20:55:49
I was doing some digging into the logs of the x50s and I see a bunch of recurrent errors… that my understanding have to do with the constant disconnect of the IoT devices. The errors are like this: Sun Nov 10 17:24:42 2024 daemon.err udhcpd[1057]: clear ip 4c44a8c0 Sun Nov 10 17:24:42 2024 daemon.err udhcpd[1057]: Sending OFFER of 192.168.68.76 Sun Nov 10 17:24:42 2024 daemon.err client_mgmt: wireless client associate or disassociate. Sun Nov 10 17:24:42 2024 daemon.err client_mgmt: client_mac:FC-67-1F-BC-58-B7, client_ifname:ath08, client_action:associate Sun Nov 10 17:24:42 2024 daemon.err client_mgmt: client(FC-67-1F-BC-58-B7) assocaite by if(ath08). Sun Nov 10 17:24:42 2024 daemon.err udhcpd[1057]: Sending ACK to 192.168.68.76 Sun Nov 10 17:24:42 2024 daemon.err udhcpd[1057]: clear ip 4c44a8c0 Sun Nov 10 17:24:42 2024 daemon.err /usr/bin/apsd: apsd_check_eth_has_neigh:1553: Error: can't find ifname[eth2.1] in eth_ifname Sun Nov 10 17:24:48 2024 daemon.err client_mgmt: client(64-16-66-AD-AD-B0) ip has changed:UNKNOWN ===> 192.168.68.67, need to update client table Sun Nov 10 17:24:49 2024 daemon.err client_mgmt: mac FC-67-1F-BC-58-B7 had uploaded Sun Nov 10 17:24:49 2024 daemon.err client_mgmt: mac B8-06-0D-9A-0A-76 had uploaded Sun Nov 10 17:24:50 2024 daemon.err client_mgmt: client(64-16-66-AD-AD-B0) not found in arp table disconnect_counter=0 Any hints on possible root cause for this?
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#5
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