VPN client stuck on connecting IPVanish
VPN client stuck on connecting IPVanish

I have an IPVanish account that works flawlessly however when I attempt to add a device through VPN client list it stays on connecting. I have an XE75 system used as the router. I've tried the TCP and the UDP option, both just say connecting. I've used multiple config files with different locations, same result. Updated the firmware, same result. This has to be an issue on Deco's end. Help please
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@casebones yep, figured it out. The Ip config that I would download from my Ipvanish account did not have the CA certificate section. It was missing. Once I copied and paste the CA certificate to the file I was fine. You can contact tech support, they were honestly very helpful.
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@El-Wapo I bought a XE75 recently(2025) and the same situation when trying to configure OpenVPN(IPVanish) on router. I try the NordVPN, it works but the speed is reduced from 1000 Mb to 30 ou 40 Mb at maximum.
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@El-Wapo Can you show an example of your edited .ovpn file. I have tried entering the certificate but still no joy.
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It's been some time now since I had this issue but I believe the file had something like this (and this is a copy and paste from the file):
BEGIN CERTIFICATE-----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-----END CERTIFICATE-----
</ca>
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@El-Wapo Was the certificate information preceded by <ca>?
Also, did you delete the ca and /ca lines?
TP-Link tech support has been no help. They act like they have never seen this before.
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So "client" is the first thing followed by a bunch of other info like "auth-user-pass" and some other stuff that ends with....
<ca>
-----BEGIN CERTIFICATE-----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-----END CERTIFICATE-----
</ca>
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Hi All,
Please refer to the following instructions to create an OpenVPN config file with your own Certificate Authority:
Create OpenVPN config file with your own Certificate Authority
Thank you very much.
Best regards.
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Helpful: 6
Views: 2286
Replies: 19
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