Wifi very slow after firmware update

Wifi very slow after firmware update

Wifi very slow after firmware update
Wifi very slow after firmware update
a week ago - last edited Monday
Model: Deco S4  
Hardware Version:
Firmware Version:

Based on my searches of the forums this is an issues that happens often. After the firmware update yesterday my internet speeds have dropped to almost nothing. When connecting directly to my Frontier router, the internet speeds are fine so the issue is with the Deco mesh system. I was on a chat for a long time checking settings in cluding QOS which is set properly. I have a 1 GB speed plan and my furthest satellite was fine above 250-300, but now is 50. I'm considering switching to something more stable like Eero. Any suggestions are welcome.

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Re:Wifi very slow after firmware update
Thursday

  @Kevin2938472398 

Hi, thank you very much for your time and patience.

Did the speed loss happen to the satellite Deco S4 units only? How about the internet speed from the main Deco?

- It is also suggested to connect a laptop via an Ethernet cable to the main Deco S4 to test whether the Ethernet speed from the main Deco is expected.

 

Are the satellite Deco S4s wirelessly connected to the Mesh system?

Wait for your reply and best regards.

 

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