Doorbell not responding to reset

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Doorbell not responding to reset

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Doorbell not responding to reset
Doorbell not responding to reset
2024-11-01 22:46:26 - last edited 2024-11-14 11:12:05
Model: Tapo D210  
Hardware Version:
Firmware Version:

Hi recently purchased a D210 doorbell cam and had connected it to my old WiFi network which was not working due to a WiFi issue ( no fault with the cam ) 

 

we had sent it up and it has since ran out of battery. I didn't plug it back in until we had our new WiFi set up. Now that I'm trying to charge it and reset it, the light on the front is only flashing red and will not respond to a hard reset. 
 

anyone else had this problem? 

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#1
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1 Accepted Solution
Re:Doorbell not responding to reset -Solution
2024-11-05 09:26:22 - last edited 2024-11-14 11:12:05

  @Tapo26 

 

  • Check whether you use the correct button to reset the device. 
  • Remove SD card if there is one, then perform reset again.

 

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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#2
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Re:Doorbell not responding to reset -Solution
2024-11-05 09:26:22 - last edited 2024-11-14 11:12:05

  @Tapo26 

 

  • Check whether you use the correct button to reset the device. 
  • Remove SD card if there is one, then perform reset again.

 

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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#2
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Re:Doorbell not responding to reset
2024-11-21 06:30:01

  @Wayne-TP 

did not work for me. Still flashing red. Please advise. 

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#3
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Re:Doorbell not responding to reset
2024-11-22 06:08:36

  @Dunks001 

 

If there is an SD card, remove it and try to reset the doorbell again. You may try to press the reset button for a longer time. 

 

If there is still no change, please contact the retailer or local TP-Link support for exchange.

 

By the way, what's the model, hardware, and firmware version of your doorbell? Can you send me the Mac address of your device via private message? Just for the record. 

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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