Tapo P304M Random Energy Consumption Spikes

Tapo P304M Random Energy Consumption Spikes

Tapo P304M Random Energy Consumption Spikes
Tapo P304M Random Energy Consumption Spikes
3 weeks ago - last edited 3 weeks ago
Model: Tapo P304M  
Hardware Version: V1
Firmware Version:

This Article Applies To

Tapo P304M

 

 

Description

In Tapo P304M's energy monitoring graph, specifically the Energy Used chart, there are instances of random spikes in electricity usage that do not reflect the actual energy consumption. The power consumption data may show values that are dozens or even hundreds of times higher than normal usage.

 

Solution

 

We've located the problem cause and will release a new firmware for fixes. 

 

Before the official firmware release, we have prepared a beta version that can help resolve this issue.  If you would like to try this beta firmware, send a private message to @Wayne-TP in the following format:

 

[Forum ID 714850] P304M Energy Consumption Spike + Mac address of your P304M

 

 

Before Update Beta Firmware

(1) Please be sure you have read the Beta Test Agreement before upgrading the Pre-release firmware!

(2) How to update the firmware of the Tapo devices on the Tapo App

(3) Firmware downgrade is not supported. When a new official version is released, updating it will overwrite the beta version.

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#1
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Re:Tapo P304M Random Energy Consumption Spikes
3 weeks ago

Hi  @Wayne-TP 

 

I have received this beta via a support ticket but believe I am possibly still seeing the issue on one of my P304M even after the update. 
 

I have responded to the support ticket with more details but can provide the ticket reference via PM if that's of use to you also?

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Re:Tapo P304M Random Energy Consumption Spikes
2 weeks ago

  @Oorweeg 

 

You may continue to communicate with the original support agent. If there are any updates, keep us informed here. 

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
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