Tapo 520WS Cam remote control (repeater)

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Tapo 520WS Cam remote control (repeater)

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Tapo 520WS Cam remote control (repeater)
Tapo 520WS Cam remote control (repeater)
2024-11-08 07:20:49 - last edited 2024-12-20 10:00:17
Model: Tapo C520WS  
Hardware Version: V1
Firmware Version:

Hello,

 

im trying to control my Tapo 520WS Camera remotely. The camera is connected to our 7links WLR-1230 WLAN-Repeater which is connected to our Fritzbox. 

I can see and control the cameras while im in the same WLAN (connected to the repeater).

If i switch to my Fritzbox WLan or (and that will be normal situation) if i want to check it remotely, the cameras are offline.

 

Remote access works while the cameras are connected to the main router. (thats what i tried)

It doesnt work while the cameras are connteced to the repeater. 

 

Do you have an idea to solve that issue.

 

Thanks in advance.

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Re:Tapo 520WS Cam remote control (repeater)-Solution
2024-11-11 06:17:20 - last edited 2024-12-20 10:00:17

  @SKCamUser 

 

Check the internet connection and the network speed of the repeater wifi. How far is the camera from the repeater? Try to move it closer to the repeater. If the signal received from this WiFi is weak or even no internet for camera, it may affect the remote management of the device.

 

Make a comparison test by connecting the camera to router guest wifi.

 

More troubleshooting suggestions for remote control failure issue - Case 2: Cannot use the Tapo app to control my smart devices

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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Re:Tapo 520WS Cam remote control (repeater)-Solution
2024-11-11 06:17:20 - last edited 2024-12-20 10:00:17

  @SKCamUser 

 

Check the internet connection and the network speed of the repeater wifi. How far is the camera from the repeater? Try to move it closer to the repeater. If the signal received from this WiFi is weak or even no internet for camera, it may affect the remote management of the device.

 

Make a comparison test by connecting the camera to router guest wifi.

 

More troubleshooting suggestions for remote control failure issue - Case 2: Cannot use the Tapo app to control my smart devices

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
Recommended Solution
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