Smart Connect connecting everything to 2.4ghz

Smart Connect connecting everything to 2.4ghz

Smart Connect connecting everything to 2.4ghz
Smart Connect connecting everything to 2.4ghz
2024-11-13 23:06:29 - last edited Wednesday
Model: Archer C6  
Hardware Version: V4
Firmware Version: 1.13.6 Build 240430 Rel.54880n(4555)

So i have an problem with my router, that anything that i connect, connects to 2.4ghz, my gaming pc, my phone, my other phone, and my family's devices, all connect to 2.4ghz when they are very close to the router, and the device supports 5ghz

how to fix, i get lower speeds because of this

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#1
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4 Reply
Re:Smart Connect connecting everything to 2.4ghz
2024-11-14 09:09:33 - last edited Wednesday

  @Mariuszko10 

Hi,

 

Smart Connect would allow the router automatically assign connected devices to the Wi-Fi band. Therefore you cannot manually select the bands for the devices.

If you want to manually select the frequency band for your backend device, please disable Smart Connect and manually connect the device to the appropriate Wi-Fi network.

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#2
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Re:Smart Connect connecting everything to 2.4ghz
2024-11-14 13:20:06 - last edited 2024-11-14 13:23:53

  @Sunshine i know, my problem is that the router automatically assigns only 2.4ghz, it never assigned 5ghz, i know i cannot set it manually, therefore i want to fix this issue

EDIT: and manually connecting to 5ghz is not a fix because the feature still dosnt work, my family dosnt know much about wifi and they will probably dont even know what is 5ghz, or they connect to 5ghz, go somewhere far, like to the garden, and get mad that they dosnt have wifi, because they dosnt know they need to connect to 2.4 for far distance, thets why i need it to be automatical

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#3
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Re:Smart Connect connecting everything to 2.4ghz
Wednesday

  @Sunshine who tf accepted this as a solution, read the post down below, i know i cannot change this manually with it on, i want THE DEVICE to change that, and IT DOSN'T DO THAT. that is my point, please look into this once again

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#4
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Re:Smart Connect connecting everything to 2.4ghz
Wednesday

Hi  @Mariuszko10,

For your issue, it is recommended that you can change transmit power to 'Low'

Log in Web interface-->Go to Advanced-->Wireless settings-->Transmit power

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#5
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