Background: 

 

This guide aims to provide information regarding the Smart Search and AI-related features of the VIGI camera and NVR.

 

This Article Applies to:

 

TP-Link new VIGI cameras.

 

Compatibility List:

 

NVR Smart Search Function List

Model	Hardware Version	Software Version
NVR4032H	V1	1.0.4 Build 240118 Rel.34033n
NVR2016H-16MP	V1	1.0.3 Build 240119 Rel.62360n
NVR2016H-16P	V1	1.0.3 Build 240119 Rel.62360n
NVR2016H	V1.20	1.0.2 Build 240119 Rel.62360n
NVR1016H	V1.20	1.0.4 Build 240119 Rel.62360n
NVR1008H	V2.20	1.0.2 Build 240119 Rel.62360n
NVR1008H-8MP	V1.20	1.0.2 Build 240119 Rel.62360n
NVR1008H-8P	V1.20	1.0.2 Build 240119 Rel.62360n

 

VIGI camera AI Pro

Model	Hardware Version	Software Version	Face Recognition	People and Vehicle Analytics
C340S	V1	1.0.3 Build 231010 Rel.42466n	Y	Y
C540S	V1	1.0.1 Build 230915 Rel.66719n	Y	Y
C250	V1	2.0.0 Build 231130 Rel.62089n	N	Y
C450	V1	2.0.0 Build 231130 Rel.62043n	N	Y
C350	V1	2.0.0 Build 231130 Rel.62043n	N	Y
C455	V1	1.0.2 Build 231010 Rel.42452n	N	Y
C355	V1	1.0.2 Build 231010 Rel.42452n	N	Y
InSight S455	V1	2.0.6 Build 240801 Rel.56628n	N	Y
InSight S355	V1	2.0.6 Build 240801 Rel.56628n	N	Y
C345	V1	1.0.2 Build 231010 Rel.42488n	N	Y
C445	V1	1.0.2 Build 231010 Rel.42488n	N	Y
InSight S345	V1	2.0.6 Build 240801 Rel.56444n	N	Y
InSight S445	V1	2.0.6 Build 240801 Rel.56444n	N	Y

 

Note:

 

The mentioned features require the corresponding camera software and NVR to be compatible for use. If your device model is not listed, please wait for future updates and its release note.

 

Update Log:

 

Dec 2nd, 2024:

Release of this KB.

 

Recommended Threads:

 

Common Questions About the Hardware Version and Firmware Update

 

Feedback:

 

• If this was helpful, welcome to give us Kudos by clicking the upward triangle below.
• If there is anything unclear in this solution post, please feel free to comment below.
• If you encounter such an issue, please follow the troubleshooting above to check your settings. Besides, ensure your Omada Controller and Gateway are running with the latest firmware.
• If the issue still exists after you try the suggestion above, please feel free to comment below or contact our support team with a detailed description of your issue and the steps you have tried.

 

Thank you in advance for your valuable feedback!

 

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