Deco X90 . Can not activate HomeShield Pro on my net work
Hi,
can not activate HomeShield Pro on my Deco-network.
1) I select my network (Välj Nätverk) and choose hallway and then click on button Confirm (Bekräfta). See picture 1.
2) Starts to active the service.
But nothings happens regarding the HomeShield Pro.I go into the same page in the app,and I have the same look (as picture 1). I have tried to activate the service at least 5 times, I have restarted the router Deco X90 from the app (System -> Restart)
Please advice, it has been work fine earlier.
Picture 1
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Update:
There was a temporary outage of the HomeShield service yesterday. The issue should be fixed now.
Please check again to see if the service can now be activated properly. Thank you!
Best regards.
- Copy Link
- Report Inappropriate Content
@David-TP looks like the issue is fixed
- Copy Link
- Report Inappropriate Content
@JanNilsson I seem to have the same issue here in NZ, with my BE65 - tried multiple times over the past 24 hours, rebooting, powering off. Am wondering if it an issue with the deco software, or the activation server??
- Copy Link
- Report Inappropriate Content
Update:
There was a temporary outage of the HomeShield service yesterday. The issue should be fixed now.
Please check again to see if the service can now be activated properly. Thank you!
Best regards.
- Copy Link
- Report Inappropriate Content
@David-TP looks like the issue is fixed
- Copy Link
- Report Inappropriate Content
@David-TP It is working fine now, we can close this ticket..
- Copy Link
- Report Inappropriate Content
Information
Helpful: 1
Views: 92
Replies: 4
Voters 1