AX5400 - Archer AX73 Ver 2.0 Randomly Restarts - HomePod and apple tv

AX5400 - Archer AX73 Ver 2.0 Randomly Restarts - HomePod and apple tv

23 Reply
Re:AX5400 - Archer AX73 Ver 2.0 Randomly Restarts - HomePod and apple tv
a week ago

  @Joseph-TP 

Hi all,

I’m experiencing the exact same issue. The only workaround I’ve found is to unplug the HomePod while the router restarts. Once the router stabilizes—specifically when the 5GHz band becomes active and usable—I can plug the HomePod back in. It then connects and works fine, as long as the router doesn’t reboot.

 

However, if the router reboots for any reason (e.g., auto-reboots or firmware updates), it falls back into an endless reboot cycle.

 

For context, my Apple TV is connected via a LAN cable, and the HomePod consistently selects the 5GHz band when I check the band selection for connected devices. In my lay opinion, I wonder if the HomePod interferes with the router while it’s trying to determine which channels to use, particularly on the 5GHz band, and that these interferences or requests may cause the router to reboot.

 

I’ve tried various router settings, but none have resolved the issue. Any suggestions or fixes would be greatly appreciated.

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#12
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Re:AX5400 - Archer AX73 Ver 2.0 Randomly Restarts - HomePod and apple tv
a week ago

Hi  @Onijoe,

 

Please check the information below:

1. If the problem persists, please check if disabling the flow control settings will make things different, see attached.

2. Would it be different if you change the router to access point/router mode, referring to How to configure the TP-Link wireless router as Access Point?

3. And please check if fixing the negotiation speed of router LAN port on the web interface will be hepful or not.

 

 

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#13
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Re:AX5400 - Archer AX73 Ver 2.0 Randomly Restarts - HomePod and apple tv
a week ago - last edited a week ago

  Hi @Joseph-TP 

 

Thank you for the feedback, I don't seem to have flow controller on my router, not under Internet or LAN. My firmware details below which says it is the latest version.

 

Firmware Version:

1.1.0 Build 20240323 rel.70541(4555)

Hardware Version:

Archer AX73 v2.0

 

I did not try access point mode as I need to use it as an internet router, it connects direct to a fibre line.

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#14
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Re:AX5400 - Archer AX73 Ver 2.0 Randomly Restarts - HomePod and apple tv
a week ago

 Hi @Onijoe,

We would like to escalate your case to the support engineers, and they will help follow it up, if you are willing to do further analysis, please check your inbox and respond.    

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#15
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Re:AX5400 - Archer AX73 Ver 2.0 Randomly Restarts - HomePod and apple tv
Thursday

  @Joseph-TP 

 

Hello!

 

I have the exact same problem and i even got a replacement AX73 from the retailer before i realized that it was the Stereopairing of the HomePods that caused all the reboots.

I have quite a lot of hours going in to this problem so i hope there will be a solution for this soon, thank you :)

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#16
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Re:AX5400 - Archer AX73 Ver 2.0 Randomly Restarts - HomePod and apple tv
Friday

@Joseph-TP 

 

On reddit it appears that someone received a "Beta". Is there any new firmware update to check?

https://www.reddit.com/r/HomePod/comments/1hrvse9/comment/m52xa6u/?utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1&utm_content=share_button

 

Thanks!

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#17
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Re:AX5400 - Archer AX73 Ver 2.0 Randomly Restarts - HomePod and apple tv
Friday

Hi  @Restarting,

Thanks for your feedback.

It is recommended that you can reply to ticket TKID241237135, the engineer will help you locate the issue and see if the beta firmware is suitable for your case.

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#18
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Re:AX5400 - Archer AX73 Ver 2.0 Randomly Restarts - HomePod and apple tv
Friday

  @Joseph-TP Is there a link to the ticket? 

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#19
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Re:AX5400 - Archer AX73 Ver 2.0 Randomly Restarts - HomePod and apple tv-Solution
Saturday - last edited Monday

Hi All

 

Just wanted to add here that the Beta firmware shared by TP-Link support did the trick and resolved the issue for me.

 

Thank you for the all the help, much appreciated!

Recommended Solution
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#20
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Re:AX5400 - Archer AX73 Ver 2.0 Randomly Restarts - HomePod and apple tv
Saturday

  @Onijoe can you share the link?

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#21
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