Problem with AV600

AnniFenty

Wednesday

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Registered: 2024-12-18

Problem with AV600

Wednesday

Tags: #Network Connectivity

Model: General Product

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Firmware Version:

I have several power line wifi extenders. I have a AV600 which I have connected to the internet and it works fine. I need to extend the signal to my conservatory. This is on the same electric circuit to the main house. In the Conservatory I can connect on my phone to the house wifi with no problem but although the AV600 will work in the next room it will not connect to the internet in the conservatory. Plugged in it looks fine but on my phone it says no internet connection. Plugged in the next room, it is fine. What can I do?

1 Reply

Joseph-TP

Thursday

Posts: 829

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Registered: 2024-06-22

Re:Problem with AV600

Thursday

Hi @AnniFenty,

Please tell me what is the model number of your TP-Link Device? Refer to the link below: How to find the model number of your TP-Link device?

If you have already tried to configure the Powerline adapters but no internet, or devices such as PlayStation can not connect to the network, please confirm whether you have encountered the following problematic scenarios:
Case 1. The powerline light is not on after the configuration
Case 2. The powerline light is on after the configuration
Case 3 Only the wireless connection is not working
Case 4. Only wired connection no internet
Case 5. Only specific devices cannot work
Then, it is suggested to follow the article to find possible solutions:What can I do if I can't have Internet connection after connected to powerline adapter？

Problem with AV600

Problem with AV600

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