TL-WN821N Not having connection even tho is connected.

TL-WN821N Not having connection even tho is connected.

TL-WN821N Not having connection even tho is connected.
TL-WN821N Not having connection even tho is connected.
Thursday
Model: TL-WN821N  
Hardware Version:
Firmware Version:

So, I've had this issue with already 3 houses in the past week. I had been working perfectly with my MacAir for the entire time, then whenever i leave my computer to lock, the conexion is lost, and impossible to make it come back. It shows is connected, and everything is right but the connection does not work. Happened Monday at my boyfriends house, Wednesday at work and today at my house. Even tho I disconnect and connect the adapter it still, same with restarting the computer. I'm unable to connect it now to anywhere and i need it to work. Do i need to reset the adapter completely? Is it broken and need a new one? And in case you wondered, the router still works with other devices, that's whay i think is an adapter problem. 
Thanks in advance,

Laura

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Re:TL-WN821N Not having connection even tho is connected.
Friday

  @Humara131 

 

Hi, welcome to our community.

Here are some suggestions for your reference:

1. Try different USB ports on your laptop.

2. Uninstall the previous driver, try the latest one on our website.

3. Click on the Apple menu in the top left->select “System Preferences”-> click on “Network”- Select the network adapter->Click on the gear icon at the bottom of the list and choose “Make Service Inactive”-> wait for a few seconds, click on the gear icon again. Then choose “Make Service Active” to enable the adapter.

4. Test whether the same issue remains on another laptop.

5. If the steps aboves helps little and the adapter can work properly in the past, you may contact local retailer or support to confirm warranty.

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