Tapo C220 - recording resolution bug

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Tapo C220 - recording resolution bug

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Tapo C220 - recording resolution bug
Tapo C220 - recording resolution bug
2024-12-20 11:18:14 - last edited 2024-12-25 03:07:48
Model: Tapo C220  
Hardware Version: V1
Firmware Version: 1.2.2

I setup the camera to record 360p, but the camera keeps recording 2k QHD.

 

Switching 360p <-> 2k QHD is visible in live view (app), and the live recordings are saved accordingly. However, recordings saved on SD card are always QHD (also downloaded recordings)

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Re:Tapo C220 - recording resolution bug-Solution
2024-12-23 09:26:52 - last edited 2024-12-25 03:07:48

  @CiTro 

 

Tapo C220 records cloud videos or SD card videos at the highest quality by default. This cannot be adjusted. The resolution option on the liveview page applies to liveview only, it does not change the resolution of the recorded videos. 

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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Re:Tapo C220 - recording resolution bug-Solution
2024-12-23 09:26:52 - last edited 2024-12-25 03:07:48

  @CiTro 

 

Tapo C220 records cloud videos or SD card videos at the highest quality by default. This cannot be adjusted. The resolution option on the liveview page applies to liveview only, it does not change the resolution of the recorded videos. 

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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Re:Tapo C220 - recording resolution bug
2024-12-23 10:26:56

  @Wayne-TP 

 

It is very dissapointing.

 

My phone (Moto G84, Android 14) supports only 1080p video hardware decoding. As such, QHD (2k) videos are not playable in Photos App and I cannot share them using WhatsApp.

 

 

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