X10 IPv6 will not activate

X10 IPv6 will not activate

X10 IPv6 will not activate
X10 IPv6 will not activate
3 weeks ago
Model: Deco X10  
Hardware Version:
Firmware Version:

Hi,

 

I've switched provider today and I'm now using PPPoE on VLAN 6 (default KPN fiber settings in The Netherlands). 

 

IPv4 went smooth and works awesome.

 

IPv6 gives an instant error as soon as I enable it. I tried rebooting, different methods, etc. I once got it to work with below settings, but after a reboot I never managed to set it up again.

 

The error as soon as I enable the toggle (before even being able to make settings), all settings I try to make hereafter are not being saved (probably as the error already indicates):

 

 

 

These are the settings that I'm trying to make and worked for a couple hours:

 

After pressing Save, it returns and toggles the ipv6 switch automatically to Off.

 

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#1
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10 Reply
Re:X10 IPv6 will not activate
2 weeks ago

  @jijookhier 

Hi, Thank you very much for the feedback.

There was similar feedback about KPN and have you tried the shared IPV6 configurations here:

https://community.tp-link.com/en/home/forum/topic/727090

 

Wait for your reply and best regards.

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#2
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Re:X10 IPv6 will not activate
2 weeks ago

  @David-TP Yeah, I saw that thread, but as soon as I enable IPv6 the error pops up and all settings after that are not saved.

I've ordered an X50 and see if that works better.

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#3
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Re:X10 IPv6 will not activate
2 weeks ago - last edited 2 weeks ago

  @jijookhier 

 

Did you enable the "Sync IPv4 account" switch as this should be enabled? Your screen snip shows it turned off.

 

And "Get IPv6 address" should be "non-address"

BT Full fibre 500, 1x X60 V3.2 in router mode and 1 x XE75Pro V2.
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#4
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Re:X10 IPv6 will not activate
2 weeks ago

  @klipse as soon as I enable IPv6 the error pops up and all settings after that are not saved, so i can not turn it off.

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#5
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Re:X10 IPv6 will not activate
2 weeks ago

  @jijookhier Exactly the same on the X50. I received that device today and set it as main device.

 

I've made a movie to show it, but i can not attach it to the post or link to it, so ask me in private for it.

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#6
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Re:X10 IPv6 will not activate
2 weeks ago

  @jijookhier 

 

feel free to message me the video 

BT Full fibre 500, 1x X60 V3.2 in router mode and 1 x XE75Pro V2.
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#7
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Re:X10 IPv6 will not activate
2 weeks ago

  @jijookhier 

Hi, It would also be highly appreciated if you could refer to this link to submit the Deco APP log and attach the recorded video:

How to submit Deco APP log

 

Thank you very much and best regards.

 

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#8
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Re:X10 IPv6 will not activate
a week ago

  @David-TP 

 

I did and the ticket was closed:

 

Looks like you are connecting the deco to a mediaconverter and not to a modem/router.
We can`t help you in this case , as you`ll need specific provider settings for this and this is not a supported scenario.

You really should ask your provider for help with this
 

I have no idea what this means. I don't think this reply was correct as it makes no sense to me.

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#9
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Re:X10 IPv6 will not activate
a week ago

  @jijookhier Thank you very much for the logs. It has been forwarded to the senior engineers for further assistance.

Please check the email later for more suggestions.

Best regards and wish you a happy new year.

 

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#10
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Re:X10 IPv6 will not activate
a week ago

  @David-TP  Thanks. Got a reply that this feature is not supported on a consumer device. So I'll sent back my X50. 

 

You can delete my account on this forum. 

 

Thanks for your time.

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#11
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